Hi there, I have subscribe a host with master reseller rights.(i do not want to review my host provide) last week, i try to access my cpanel, and realize that i cant access to it. I talked to my host provider, and he told me that my account is vanished . So now everything works fine, but i have asked him how to prevent it happen. I got a reply that, can for spyware in pc and make sure there is keyloggers. But if i have create a reseller account for others, if this happen again. what should i do? I do not wish to provide BAD & POOR service to my customers or friends. Is there any ideas or guide on how & what should i do? *sorry for the poor explaining.
first, what kind of host would simply say "it's vanish" ? If you are worried about providing bad & poor services, start at the root and change your provider.
Well, i just subscribe a year package. If I would want to change anyone recommended? I have search through in DP, that this guy is quite reliable and has alot of good positive feedbacks.
Did you lose master reseller rights or did you lose all your data? As you posted that everything works now, it sounds like you just lost reseller rights which can happen with the deasoft software. A little confused here on the vanished part, and not sure how that relates to spyware in pc. A little more detail on exactly what happened would help as we have been providers of master resellers for a while now and never heard anything explained like this.. We can help you out with a master reseller account too if you wish. iwhic.com Search the web hosting forum for specials that we have ran.
I'm not sure whether i lost the master reseller rights, but i knew that i lost the emails accounts that i have created. Well, my host has just re-create the account for me and now the WHM function works fine. But i have to recreate everything. I'm not sure too how it happens. As usual, i always access to my cpanel to monitor something. then 1 day, i just cant access to neither one of my domains. So i contacted my host, and he told me that my account just vanished. I asked him what happen, and he told my to scan my pc for spyware and make sure there is keyloggers. I believe that he refuse to tell me what happen.
I hate to tell you this but even if your computer had a virus, or key loggers and some one got into your account they would not be able to delete your account.. Some one deleted your account, and you can not delete it your self, you host either did or someone hacked into his account and deleted it, that is the only way.
What you mean is that someone managed to access to my host account or deleted it? Well, i guess that the truth is not revealed yet from my host. anyway, i'll monitor it all the time, if im not really happy with the service, I might consider of changing host. By the way, What's your opinion of doing backups daily or weekly? Is it better that i find another host for backup?
What I mean is some how your account must have been delated on his side, you would not have been able to delete your own account, the system does not work that way, I do not know what happen, or if your host had a server failure to cause some data to be deleted.. But as far as the back ups, no mater what a host does I recommend YOU to back up your sites regularly, it is your work, and your sites you need to protect your investment and make sure you back them up your self. You never know what is going to happen. If you would have had a back up you would not have had to start all over again..
If you have a data base that have updates regulary like a forum or support desk then i would do them daily, if you don make to many changes to your site then weekly or monthly (or when ever new changes have been made) would work out fine.. Just remember.. I see alot of people doing this, they will generate the full back up, but then leave it on the server.. then when something happens they can not access the back up. Generate your fullback ups, and down load them to your home computer that way if something happens with your account or the server you will have the back up..
hi, if you lost master reseller rights look into the new master reseller software that works. they are an alternative to deasofts crappy whmreseller software. kevin
i recommend to use direct hosting service....! if you wanna be hoster buy Dedicated server.... buy more bucks... dont go for resellers... you cant make good hosting company with just master reseller account. you need your own servers... so you can manage them. If master reseller account is deleted what you will answer your client? so its better to start searching cheap dedicated server and feel relaxed...
hi, that is a novel idea....however most people do not know how to run a server correctly. what will you tell the client when your box gets rooted and all of the data is permanantly deleted instead of just loosing your master reseller rights for a day or so? kevin
Looking into this, it seems you can actually louse your master reseller rights if the admin of your server does some maintenance on the WHM Master Reseller addon ( Ex: reinstalls it ). Some admins uninstall and reinstall this every 2 weeks, and mabe it's possible that this time he forgot to backup the accounts? Saving $7.99 isn't worth reinstalling the WHM Master Reseller Plan every week. P.S. - Does anyone know how to make an alpha master reseller. If so... Please PM me
yes. zamfoo reseller is new master reseller software. it has has the ability as root to sell alpha master reseller accounts and master accounts. the autogrant feature for both actually does work correctly. additionally you can make any package autogrant to alpha effectively creating the new ultra stupid super alpha master reseller kevin