My hosting provider stopped sftp

Discussion in 'Web Hosting' started by Carl29, Nov 13, 2010.

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  1. #1
    Hi,
    I dont understand this, maybe you could help me out.
    Till yesterday I was connecting to my server using sftp, and today when I tried, a message popped up on winscp saying that my server doesn't support sftp, I contacted them, and the first answer was:
    "You must buy SSH service for $19.95 / year"
    Was this correct?¿ As far as I was aware, every main account has right to sftp connection, no?
    Can someone please "enlight me"?


    Thanks
     
    Carl29, Nov 13, 2010 IP
  2. darvil

    darvil Active Member

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    #2
    Are you sure?

    sftp requires a shell account. Do you mean ftp?
     
    darvil, Nov 14, 2010 IP
  3. Carl29

    Carl29 Active Member

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    #3
    (I mean SFTP (Secure File Transfer Protocol).)

    Sure about what? What do you mean?
     
    Carl29, Nov 14, 2010 IP
  4. darvil

    darvil Active Member

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    #4
    My point was that sftp requires a shell account.

    This is why your host was asking you for money.

    As to why you were able to connect using sftp before.. I have no idea why that would be. Perhaps your host made a mistake and they fixed it. Now you're going to have to pay.
     
    darvil, Nov 14, 2010 IP
  5. Carl29

    Carl29 Active Member

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    #5
    yes, I think you are right :(
     
    Carl29, Nov 14, 2010 IP