My experience with Lunarpages

Discussion in 'Site & Server Administration' started by justforlebanon, Oct 3, 2008.

  1. #1
    Dear All,

    I never advice you to be with Lunarpages :)!

    They write 24/7 Support winning award!
    But sadly, it seems they meant they take 24 hours to reply!

    I had many problems to investigate with them! Their support was so slow!

    NO CARE!

    Moreover, they lie sometimes!

    Before moving to Lunarpages, I asked them, is the CPU usage limited? they said no!

    Suddenly my site got suspended, for which reason? High CPU Usage.. Later on do you know what did they notice? that the problem is from the server itself!


    I advice you! Never try it :)

    Even if its cheap!
     
    justforlebanon, Oct 3, 2008 IP
  2. Aatma

    Aatma Well-Known Member

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    #2
    huh
    you think you had bad luck
    read my friend's saga of woes
    They booted a freind of mine's site because he had some pictures on his site which according to them is what equals a TGP a Thumbnail Gallery
    Holy cow
    so that wanted him to run a site without having any pictures as otherwise having pics on site is same as TGP and that is not allowed
    His sites were shut down, no explanation was given, the e mail sent to him did not have any URL or example of pages that had the problem and it took him several frantic phone calls and e mails just to find out that his site was being looked upon as a TGP.
    It was a normal paysite with no more than a few pictures.
    He finally threw up in disgust, found another web host and guess what...did he get a refund?
    Of course not
     
    Aatma, Oct 5, 2008 IP
  3. Aatma

    Aatma Well-Known Member

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  4. Bohra

    Bohra Prominent Member

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    #4
    Very sad i am happy with the one in my sig :)
     
    Bohra, Oct 5, 2008 IP
  5. Aatma

    Aatma Well-Known Member

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    #5
    their tech support is just horrible, worse than any 3rd world support I have received from any company selling gutter products
    They claim to provide 15000GB bandwith but boot you out if you do just 15 in 3 days !
     
    Aatma, Oct 6, 2008 IP
  6. Aatma

    Aatma Well-Known Member

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    #6
    can someone pls let me know contact email or phone number of a senior sales person at Lunarpages so that I can lodge a strong protest and let them know what kind of crappy service their tech support is doing?
    thanks
     
    Aatma, Oct 9, 2008 IP
  7. JLHC

    JLHC Peon

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    #7
    I believe that sales staff did not have the full knowledge over their TOS. There will always be a limit to resource usage for any shared hosting provider.
     
    JLHC, Oct 10, 2008 IP
  8. Aatma

    Aatma Well-Known Member

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    #8
    then they need to close down their shop
    one of my client's site was shut down even though the bandwidth usage per day was less than 2 GB per day !
     
    Aatma, Oct 10, 2008 IP
  9. Tox

    Tox Well-Known Member

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    #9
    Lots of the big hosting companies are like that, they will offer you great stuff and benefits but you never get to use the bandwidth unlimited databases they will shut your site down, it happen to me with HostMonster, since then I rather go with small companies it has worked better for me.
     
    Tox, Oct 12, 2008 IP
  10. Aatma

    Aatma Well-Known Member

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    #10
    that is so true, they should be sued for false and misleading ad campaigns. Lunarpages considers a few pictures n a page to be thumbnail galleries, what a bunch of morons
     
    Aatma, Oct 20, 2008 IP