Hello Friends my bluehost hosting account got hacked and i am unable to get it back my payment is made by a friend and he later closed his account but bluehost support is asking for Tra id i dont know what to do the hacker chaged the password of cpanel also he chnaged the email on account i am feeling dead now can some pleas help me with this any law for this ?
Do you have additional FTP accounts there? Cpanel has a password recovery feature that you can try (unless he changed the email address too). If the account is in your name you should be able to explain to bluehost and get it fixed. -- David Dede, http://sucuri.net
maybe you can contact bluehost to check about the payment history( the email account of paypal) and ip history
I feel your pain. My blog was hacked a few months ago and before I called Bluehost, I thought it completely vanished. Fortunately Bluehost was great and was able to get my blog up and running in a few hours.