my AdWords campaigns are stalled. any idea why?

Discussion in 'Google AdWords' started by Shuher, Dec 19, 2007.

  1. #1
    I'm a fresh new AdWorder.. I have set up this campaign a few days ago. It ran OK for a couple of days, then it ran out of budget, I added more cash and it never went live again. It’s been about 28 hrs now.

    I have over 20 keywords that are active, OK or Great quality and above the minimum bid. Delivery method is accelerated..

    When I hover the magnifying glass next to the keyword it says:

    "Ad showing? -No
    The keyword phrase doesn't currently trigger any of your ads.
    There are several possible reasons your ad isn't showing for this keyword, such as:
    • You just added the keyword to your campaign. You may experience a short wait as your keyword goes through the review process.
    • Our server is experiencing a delay.
    • Your ad delivery is being spaced throughout the day.
    For details on specific… "

    Not particularly helpful message.. any idea how to get something more meaningful?

    BTW, when it was still running I’ve seen some keywords being stalled for some short time with the same message, but it went back live quite quickly..
    ___________________________________
    MovieStreet.blogspot.com
     
    Shuher, Dec 19, 2007 IP
  2. bl4ckmaN^

    bl4ckmaN^ Well-Known Member

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    #2
    Contact Google
     
    bl4ckmaN^, Dec 19, 2007 IP
  3. Shuher

    Shuher Peon

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    #3
    any analytical tool known to work with AdWords?
     
    Shuher, Dec 19, 2007 IP
  4. Shuher

    Shuher Peon

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    #4
    i have contacted Google, ~15 hour ago, my ads still not running :mad:
    is it a common case? any remedy?
     
    Shuher, Dec 19, 2007 IP
  5. Pinup Girl

    Pinup Girl Notable Member

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    #5
    did u bought some $50 account? if yes,thats the reason,google is blocking acounts that was open with the $50 promotional code,because everybody was doing multiple account and abusing with the code
     
    Pinup Girl, Dec 19, 2007 IP
  6. Shuher

    Shuher Peon

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    #6
    no.. tell me where do i get this promotion? :) is it possible to get one with an account already running?
     
    Shuher, Dec 19, 2007 IP
  7. sem-consultant

    sem-consultant Peon

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    #7
    Ads do not show for below main reasons

    1) Daily Budget is low
    2) Geo target not in location you are viewing
    3) campaign/adgroup/keyword paused
    4) keywords inactive
    5) ad scheduling not in range
    6) Ads not approved or disapproved

    Above are main reasons.. just check if you problem falls into any of the category...
     
    sem-consultant, Dec 19, 2007 IP
  8. Shuher

    Shuher Peon

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    #8
    nope.. i checked, had AdW person for a chat, he sais it looks like a technical issue, needs to be checked by a technitian, should ber resoved in 1-2 biz days.. so guess i get it back on monday at best :(
     
    Shuher, Dec 19, 2007 IP
  9. getjimmy

    getjimmy Prominent Member

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    #9
    Are u promoting some adult or similar stuff, they do manual approval for any adult related content.
     
    getjimmy, Dec 19, 2007 IP
  10. GeorgR.

    GeorgR. Peon

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    #10
    you forgot:

    7) You use coupons and they find out you use multiple accounts just for using up coupons. (Or you use multiple accounts with the same URLs)
     
    GeorgR., Dec 20, 2007 IP
  11. Shuher

    Shuher Peon

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    #11
    GeorgR. - no, i use only 1 acct, no coupons, i would like to get some, but i'm new to it and don't know how/where
    getjimmy - no adult stuff, my landing page MovieStreet.blogspot.com - just a blog promoting CB movie downloads

    actually my campaign, ad groups, keywords and ads are all marked as active and aproved, keywords mostly great quality, bids above min, etc..

    it's been 58 hours out of sevice now, i'm getting mad
     
    Shuher, Dec 20, 2007 IP
  12. Kim@ASM

    Kim@ASM Peon

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    #12
    My guess is something is wrong with your billing???

    What do you mean "added more cash"? Are you pre-paying by debit card? I'm not too familiar with that practice. All my clients post-pay by either credit card or invoicing.

    When you log-in to your AdWords account are any "alerts" showing up? How about on your Billing page?
     
    Kim@ASM, Dec 20, 2007 IP
  13. PPC-Coach

    PPC-Coach Active Member

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    #13
    The "movie downloads" theme has triggered several red flags. Their automated system looks for certain keywords and their scripts think you might be doing something bad, even if you aren't. You're going to be waiting for awhile on this one as "movie downloads" do not get priority reviews. Their phone monkeys don't even know what exactly triggers all the red flags, I'm just going by my experience.
     
    PPC-Coach, Dec 20, 2007 IP
  14. Shuher

    Shuher Peon

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    #14
    Kim@ASM - billing is OK. no outstanding debt, they seem to charge my credit card automatically anyway. no alerts either

    PPC-Coach - you are right, this seems to be my case. i'm dropping on AdW anyway, expenses are not justified by income.. good lesson learned for just ~$30 (expense-income), money well spent i would say :)

    now need to learn to grow organic traffic to at least few thousands - looks like a long way to go
     
    Shuher, Dec 20, 2007 IP
  15. Mohammed Elnahrawi

    Mohammed Elnahrawi Peon

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    #15
    I think your credit card expired date is 12/07, in this case you need to update your billing info with a new card
     
    Mohammed Elnahrawi, Dec 20, 2007 IP
  16. bl4ckmaN^

    bl4ckmaN^ Well-Known Member

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    #16
    "blog promoting CB movie downloads"

    Movie downloads - this violates their Copyright policies. Music downloads, games downloads, that kind of stuff, is not permitted by Adwords. I hope they have not banned you, because I was recently banned for this reason.
     
    bl4ckmaN^, Dec 21, 2007 IP
  17. Shuher

    Shuher Peon

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    #17
    bl4ckmaN^: got message from them, i'm banned. no reasons given. that's what i call a true customer-oriented business ))) hehe
     
    Shuher, Dec 22, 2007 IP
  18. bl4ckmaN^

    bl4ckmaN^ Well-Known Member

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    #18
    I think in my previous is the reason why they banned you.
     
    bl4ckmaN^, Dec 22, 2007 IP
  19. PPC-Coach

    PPC-Coach Active Member

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    #19
    It was for the movie downloads as I pointed out to you first. They've got big movie companies just dying to launch lawsuits at Google and they have a zero tolerance policy for that type of campaign. A basic rule of thumb is "if looks a bit illegal, don't do it with Google".
     
    PPC-Coach, Dec 22, 2007 IP
  20. Shuher

    Shuher Peon

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    #20
    u're right guys. i'm done with AdW and perhaps that's for better. PPC made me addicted and produced an illusion that i could grow profits just re-selling traffic. and although i still do it with other PPCs, i target organic traffic much more now. but this is a different business-model all together: PPC is quick "trading" style (u buy traffic -> u sell traffic for more money with a bit of luck), don't have to wait for ages. organics is a different storry - takes craft, art, determination and patience, i'm still not sure if i want to do it.
     
    Shuher, Dec 22, 2007 IP