Do having more reviews makes a Hosting company more Credible and reliable? What are your views on it? For me, I do not easily believe in reviews because there are many false reviews now a days. It would be better if those are real customer reviews then it can trusted. What adds up to a providers credibility is a customers personal experience with them ( good experience )not really the reviews you can see anywhere.
True. But big companies pay for review their sites and pay Google to Advertise those reviews online again and again and they make people believe that - the BAD is GOOD! the real world
More Positive Reviews = Big Advertisement Budget. However, some people use their own brain while choosing web hosting company rather than following what hosting review websites tells.
More positive reviews - might be good or bad - as said, can be paid / fake. More negative reviews - means bad service. No reviews - either new or similar no complaints and everyone is quietly happy.
People trust reviews, that's a fact. So, it's better if you have many positive reviews. Also, a few bad reviews can add to the mix and make them more credible.
Reviews matter a lot in online business. A completely new user would look for reviews before signing up with any provider. It's always good to check few more things like support/service/uptime/money back etc.
Agree with @MilesGeek new user will choose a company with good Support Staff, Good uptime, Moneyback Gurantee's and their system of treating customers, more online presence is important too.
Reviews go a long way toward swaying a potential customer to take that final step. I also agree with MilesGeek. Uptime, quality of support and money back guarantee are important for customers. In my experience companies that are up front about their uptime history and support response times are the most attractive to potential clients.
Reviews are something which makes your company trusted when people are going to purchase from your site. However reviews does not impact a lot for your business. Like we have lot of bad reviews (totally bad luck) over WHT and their modarators banned us because we raise our voice agaist some spammers @ 2009. However this does not impact 1% of our business till now. So you might get bad reviews sometimes. But you need to concentrate to provide good facilities and support to your customers, thats all.