Moneybookers Withdrawals Prob....

Discussion in 'Payment Processing' started by selvarajB, Jun 10, 2008.

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  1. #1
    Hi All...

    I have withdraw 800.00 (Indian Rupee) from moneybookers.
    But I have received only 450.00 (Indian Rupee) Only.
    Why? What is my wrong ?

    Pls Help Me....

    Thanks,
    Selvaraj B.
     
    selvarajB, Jun 10, 2008 IP
  2. zexy

    zexy Guest

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    #2
    Is it the first time you withdraw money? Did you verify your bank account?
    You have to verify your bank account in order to receive more than 15 euro.
     
    zexy, Jun 10, 2008 IP
  3. selvarajB

    selvarajB Peon

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    #3
    Yes, this is my first withdraw money.
    but im not receive any notify from moneybookers.
    Why?
     
    selvarajB, Jun 10, 2008 IP
  4. shamkabir

    shamkabir Active Member

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    #4
    You can mail to MB for this issue. They will give you explain. I hope your got your answer.
     
    shamkabir, Jun 10, 2008 IP
  5. selvarajB

    selvarajB Peon

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    #5
    ok, thanks for advice
     
    selvarajB, Jun 10, 2008 IP
  6. bpriu

    bpriu Banned

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    #6
    they added new rules - stupid ones i can say..i closed my account with them..they are taking a % and give it to you later like 2co...i guess they are sick of scams and disputes
     
    bpriu, Jun 10, 2008 IP
  7. 3vilcod3r

    3vilcod3r Member

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    #7
    they charge in first withdrawl......so that might be the reason
     
    3vilcod3r, Jun 10, 2008 IP
  8. agnivo007

    agnivo007 Peon

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    #8
    Didn't you see the transfer fees?
     
    agnivo007, Jun 11, 2008 IP
  9. TheOwner

    TheOwner Active Member

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    #9
    It must be verification withdraw , check it in history of your MB account.
     
    TheOwner, Jun 11, 2008 IP
  10. selvarajB

    selvarajB Peon

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    #10
    Hi All,

    I have received reply from moneybookers.

    I don't know, last week i have withdraw 200 $ from paypal. I have received 7600.00 INR
    same time i have withdraw 11.93 EUR (20$) from moneybookers, but i have received only 450.00 INR. I have lose (30%)

    Why this different?, what is the best way ?
    How i can withdraw from moneybookers ?

    Pls help me.....

    Thanks,
    Selvaraj B.


    I have attached reply from moneybookers
    ------------------------------------------------------------

    Thank you for contacting Moneybookers.

    We would like to kindly inform you that you withdrew 800.00 INR which according to our exchange rate was 11.93 EUR. As warned in a warning message at the time you chose to withdraw your funds to your bank account in India, all of your withdrawals will be processed in EUR. Most probably your bank converted our 11.93 EUR according to their exchange rate and credited only 400.00 INR to your bank account. Your bank might have charged you their receive fee for receiving international transfers such as the withdrawal you instructed.

    Please note that for transactions involving a currency conversion, we use the daily reference rates as published by the European Central Bank. However, 1.75% will be added to the interbank rate wherever there is an exchange of currency. This is not a hidden charge but a protection against the volatility and risk associated with FX markets. You should contact your bank regarding their exchange rates and fees.

    We apologize for any inconveniences this problem might have caused.
     
    selvarajB, Jun 13, 2008 IP
  11. selvarajB

    selvarajB Peon

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    #11
    Type Transaction INR Status Balance
    ```` `````````` ```` ``````` ```````
    Withdraw Fee -118.31 processed 28.66
    Withdraw Bank transfer -800.00 processed 146.97
    Receive Money from XXXX 373.85 processed 946.97
    Receive Money from XXXX 573.11 processed 573.11
     
    selvarajB, Jun 13, 2008 IP