MoneyBookers Withdraw Problem

Discussion in 'Payment Processing' started by autospa, Sep 11, 2011.

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  1. #1
    Three weeks ago I withdraw $210 to my brother's bank account from MoneyBookers (MB), because my own account has some problems. Remember my MB account is on my name. When I didn't get my payment after 2-weeks, I contact the support center and they asked me to submit Bank Statement of my (brother) account. After 1-day, they acknowledge my documents' submission through a mail, they said that they will contact me once any update available, but still there is no word from them. Now tell me what I need to do?
     
    autospa, Sep 11, 2011 IP
  2. Card

    Card Well-Known Member

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    #2
    Well,in this case,I suggest you to call Moneybookers Customer Support team as they can assist you in solving this problem :)
     
    Card, Sep 11, 2011 IP
  3. wiremind

    wiremind Peon

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    #3
    Contact them. As long as your brother's bank didn't accept the payment, MB will send it to you again while probably withholding a certain fee for non-successful withdrawal.
     
    wiremind, Sep 12, 2011 IP
  4. autospa

    autospa Well-Known Member

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    #4
    I receive an email from MoneyBookers, they said that they would refund my payment, but still that amount is not showing in my account.
     
    autospa, Sep 13, 2011 IP
  5. abdussamad

    abdussamad Active Member

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    #5
    wait. patiently.
     
    abdussamad, Sep 14, 2011 IP
  6. Card

    Card Well-Known Member

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    #6
    Wait for few days or email or call Moneybookers customer support.They will help you out :)
     
    Card, Sep 14, 2011 IP
  7. autospa

    autospa Well-Known Member

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    #7
    MoneyBookers returned my amount, but after deducting $30 :(
     
    autospa, Sep 16, 2011 IP
  8. adkarfaserv

    adkarfaserv Active Member

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    #8
    why they deduct $30
     
    adkarfaserv, Sep 18, 2011 IP
  9. autospa

    autospa Well-Known Member

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    #9
    Don't know :(
     
    autospa, Sep 18, 2011 IP