MoneyBookers, Strange Problem!

I was trying to withdraw some amounts from my MoneyBookers account, and see what message i'm getting after choosing the destination:
Identity verification required!

Unfortunately we were unable to verify the data in your profile with an independent information source. Under UK anti-money laundering regulations we are therefore required to obtain an additional proof of identity before we can process your first redemption request.

We offer you the following fast and easy options:

Option 1: Charge the redemption fee to your credit/debit card (instant)
We will charge the redemption fee to your card (and increase your withdrawal amount accordingly).

Option 2: Verify your bank account (within 3 banking days)
We will make a payment to your bank account. In the reference field of the payment we will include a unique verification code which you will have to enter back at our site.

Please excuse any inconvenience caused. We hope for your understanding that such measures are imperative in order to comply with anti-money laundering legislation and prevent misuse of the Moneybookers system.
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Well, I've withdrawn several times from moneybookers and i never got any message like that, could anyone please tellme why this happened?

 

I'm even trying to verify my bank account, it's written there, if i want to verify my bank account i will have to withdraw less than $20.00

I am even doing that, but still i'm getting a message that: You must have to withdraw less than $20.00

Geesh.... WTF is happening?

 

Nothing to worry about, all you need to do is to comply with what is required of you and it should settle things.

See https://www.moneybookers.com/app/help.pl?s=laundering

 

Let's see what they will ask me.

 

Just my guess, may be the recent situation in karachi,Pakistan has something to do with it

again, just my guess...Hope for the best!

 

thAt maybe true also, i will call MoneyBookers on Monday to check what's the problem.

 

Yes please also update this thread with their response, as I am also waiting their ADDRESS VERIFICATION LETTER to arrive here in karachi,Pakistan

 

Don't worry they will send the verification letter soon, I received their letter in just 1 week.
My problem is really strange though, I've $600 in my account and i need them badly, let's hope for the best!

 

i never received their verification letter. it's been almost 3 months. but haven't got time to contact them yet.

 

That's really weird, you should contact them ASAP and you must ask for a reissue.

 

Can someone tell me if this problem has been solved?

 

i too need to know cause its happening to me

 

Sorry guys.
Update: The problem has been solved, and it was solved a long time ago.
They just asked for my bank statement, and everything was solved!

 

thanks for updating