Hi everyone! I have a problem with my Skrill account (I can not withdrawal), then I sent Skrill a mail, but dont get any response after 7 days. Please tell me how to contact with Skrill to fix my problem, I'm worrying about my account, that's my income from Envato, I need money for my life. P/S: I still can log in to my account. Thanks a lot.
Moneybookers(Skrill) usually reply within four business days. May be you can send another Email to them? Also trying calling them. Skrill do not allow any Gambling sites. Hope you have not used it in any of them.Whatever the case is, they should reply you with a reason why you can't withdraw. Did you try other options to withdraw?Sometimes particular withdrawal method may have been disabled. Try to contact them again and find out the reason. You have to keep calm . Everything will be ok if you have not broken their rules. Keep us updated on your progress. Good Luck !
Hi xtragudboi Thanks for your reply I dont use Skrill for Gambling, just receive money from Envato (I'm ThemeForest author), then I withdrawal to my bank account. After the first mail and dont receive response in few days, I sent some mail but still dont get any response from Skrill. I feel anxious and cant work for these days.
If you have not done anything wrong then NO WORRIES. You have mentioned you cannot Login. Did you try resetting your password? Most probably the weekend might have delayed their reply.
No. I mean I can login into my account, but can not do anything. This is error message after I withdrawal
That's best option but my english is not good, so Im too far from UK, may be I need a scpecial card. Thanks a lot.
I called them and got a responded mail, then I submit a can of the document and dont get any reponse again for 2 days. I should continue to wait ?