moneybookers, scam ?

Well here is my story;

Few months ago moneybookers locked my account for unknown reason ... they just notified me that my account is locked and that I need to send them valid ID card in order to get my account unlocked.

First time I scanned my personal card and sent it to them, they said that they can't read my last name correctly(blurry screen or something...)

So after a month I decided to try with new scanner ... this time I scanned my personal card perfect, name and everything was 100% readable.

Since then I didn't get any reply from them. I've send them 3-4 mails and they just ignore me :s

But my account with few hundred $$$ is still locked and I am unable to do anything with my money

Any advices ?

 

Strange... I've used Moneybookers since a few years and I've never had a problem. Did you try to call them ?

 

Calling them is the quickest way to resolve this kind of situation. They sometimes act like idiots but one call and they unlock your account within 24 hours.

 

I will call them tomorrow

Thanks for help

 

moneybookers, scam ? NO!

 

They locked my account and they unlocked it with 24 hours of sending them docs. There brilliant and work fast, never had a problem.

 

same here, they always reply my mail in less than 24 h.

 

They are not scam and i hope one call will surely solve ur problem and do let us know about whatever happen to you next

 

they dun like master cards.. i dunno why.. when i tried.. they asked me to try some other card !!!

 

Yep that's one of the biggest problem with MB. They are not taking Master Cards (they don't even tell any reason).