MoneyBookers SCAM or problem ?

I have money booker account and i was never used before and recently my client ask me to pay via moneybookers.com and he pay me successfully

Now when i request for withdrawn money it show me that within 3 days they will send money in account but its more than 20 days no money in account

I take login to moneybookers.com using my username

it show me following message which never expected to this company

" Your account is closed. If you wish to reopen your account, please call our customer service team on +44 870 383 0232" and i when i call them they said write down mail to "


When i called them on given number they said write down mail to

Now its look like scam and they sucks my $500


Please tell me if some one have same experience or having any advice.

Thank you

 

ohh its really shucked. 500$ ? ohh my god, I think better call to his customer care.

 

Already called and they ask me to write mail to now i am stuck man...

 

MoneyBookers is a huge company man. They won't scam someone for $500, though getting accounts disabled is common with moneybookers. I think this happened to you because your account was inactive for a long time. You better write to the email. They will ask for some documents like National ID, Bank statements etc. If you provide them you'll have your account and money back.

 

Moneybooker us UK's to money processor network. They are not scam but their TOS are too hard to follow. Contact them over mail they will reply you within 12 hour explaining your condition and solution how to resolve it. They are very cooperative.I have great experience with them. we have faced a lot problems in start because we were new. But now we are working smoothly.

 

Dun worry,They are not scammers,They are also good.Maybe they have hold your payment.

 

I write mail on but no response.

 

You can also call to their Customer Care Number : +44 870 383 0232

 

Yes i did that and they ask me to send mail on

 

I have got response everytime whenever i mailed but i think you will get within 2 days for your reply.They are great in payment processing company.

 

They are excellent, you must be doing something wrong. Maybe you are not clerly explaining what you want or what the situation is.

 

Yes go mail. now i know whats wrong.

thank you

 

I had some money transferred into my MB account only to find the account locked. The suggestion was to email security, which I did. I got no response. I then emailed their us-service link & also got no answer.

I then did a search over at the Brooklyn BBB on moneybookers and found they have 44 complaints against them, many unanswered and a BBB rating of "F" as a result!

I figure I can kiss my money good bye at this point & am about 24 hours away from filing complaints at the Federal Trade Commission, the feds internet crime complaints center (ic3), the BBB (not hopeful there), and my state attorney general. I figure I'll have to sue them to have any hope of recovery. That is my opinion based on my experience and what I see.