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Moneybookers New Problem

Discussion in 'Payment Processing' started by Disguised, Dec 27, 2007.

  1. #1
    Hi

    Today My Account was locked without any reason (maybe I received funds from some people who had illegal funds). MB first locked the account and then closed the account and when I contacted them they sent me this email.

    This really is bad, looks like MB is trying to act like PayPal (as they have got some good number of customers). I was using MB for more than a year and never had any problem (except they locked my account couple of times) but this really is annoying.

    just wanted to say becareful now with MB too.SEMrush
     
    Disguised, Dec 27, 2007 IP
    Idiot Inside likes this.
    SEMrush
  2. NwS

    NwS Well-Known Member

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    #2
    They won't even TRY to help you? :confused:
    Damn these big companies think too much for themselves lately..
     
    NwS, Dec 27, 2007 IP
  3. Im The ONE

    Im The ONE Peon

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    #3
    You're not the only one, they just see how many payment you receive and just lock it and take their own sweet time to make it fine again.
    They are getting worser and worser
     
    Im The ONE, Dec 27, 2007 IP
  4. Disguised

    Disguised Notable Member

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    #4
    Yep Exactly

    Maybe I had more funds in my account so that they could enjoy my hard earned money. they didn't even provide a reason saying "violation of their rules" Huh.

    So disappointing, I was thinking moneybookers is not like PP but now they are growing and started troubling users.
     
    Disguised, Dec 27, 2007 IP
  5. Idiot Inside

    Idiot Inside Well-Known Member

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    #5
    sorry to hear that..
     
    Idiot Inside, Dec 27, 2007 IP
  6. lifetalk

    lifetalk Well-Known Member

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    #6
    This is really bad mate.
    I never thought MB would be this bad.

    Any specific ideas on what your plans are now?
     
    lifetalk, Dec 27, 2007 IP
  7. Disguised

    Disguised Notable Member

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    #7
    Well I've Emailed them again and will call them tomorrow to check whether they could send me a check for the amount I had in my Moneybookers account which I assume they won't but trying is better than just sitting down and regretting.
     
    Disguised, Dec 27, 2007 IP
  8. lifetalk

    lifetalk Well-Known Member

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    #8
    Wish you good luck mate.
    Hope something comes out of this
     
    lifetalk, Dec 27, 2007 IP
  9. msdriven79

    msdriven79 Active Member

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    #9
    My MB account was limited about 2 weeks ago, even tho I even had a confirmed banking account. Now they won't allow me to withdraw or send money from the limited account until I have provided proof of my identity -> copy of id-card and recent utility statment.

    I have sent them the requested documents but no response from MB.
     
    msdriven79, Dec 27, 2007 IP
  10. Disguised

    Disguised Notable Member

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    #10
    I'm not sure what is going on, first they asked for documents and when I emailed them docs and called them they told me to wait for their email. Then I tried to login to my account and I got "Your account has been closed, to reopen your account you need to call" and when I did they once again told me to wait for their email (took their customer support center 8 minutes to respond to my call) and I got that email (In my first Post). I had a good bit of amount in my MB which is all gone now.

    I'm sure I can't do anything except trying to earn more money :)
     
    Disguised, Dec 27, 2007 IP
  11. emedium

    emedium Peon

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    #11
    They should give some valid grounds
    They should explain fraudulent activity
    They should explain severe violation of our policy

    And the thing is, how can some financial instituion or whatever, take, in this case stole the customers money ?

    Looks weird
     
    emedium, Dec 29, 2007 IP
  12. 28081981

    28081981 Well-Known Member

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    #12
    hard luck bro....

    the most disappointing thing is that despite the fact that ppl require currency exchange , pp/mb n other reputed online banks refuses to accept this fact, n hence there is illegal currency exchange.. which can be made 'legal' if the biggies decides to ... but ...sigh....

    now that an online business man deals with so many parties.. n if even one transaction goes long, he can be in trouble.. :(

    better have a few accounts .. valid ones... wife, trusted friends... n operate them carefully n dont overload one ac ... this is not the best way but is practical... at least if one ac gets closed it wont be end of all ..

    all the best
     
    28081981, Dec 29, 2007 IP
  13. emedium

    emedium Peon

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    #13
    yes, true ,

    too much peer - to - peer can also do a mess
     
    emedium, Dec 29, 2007 IP
  14. Disguised

    Disguised Notable Member

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    #14
    Well I never opened multiple accounts because I always abide the the terms and conditions (though every one exchanges money sometimes but it was sometimes and I'm quite sure that's not the reason). Recently I've completed a job for some one (some kind of article writing) and got paid some big funds, this could've suspected them (but I don't see a reason)
     
    Disguised, Dec 29, 2007 IP
  15. 28081981

    28081981 Well-Known Member

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    #15
    well, they wont just close acs like that.. they will certainly have some concrete reasons... i can understand ur loss... i have had such exp in past as well ... but trust me they wont close acs for robbing our money... they r pros... until they r sure that the evidence(s) r worth termination, they wont do that...

    sigh.. what can be said ... better have proper documentary evidences for the big deal / funds received in future..

    we keep learning throughout our life... all the best for future :)
     
    28081981, Dec 29, 2007 IP
  16. Disguised

    Disguised Notable Member

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    #16
    yep they can't but they should atleast share the reason. They can't just email that you have violated our terms and we are closing your account and partying tonight :)
     
    Disguised, Dec 29, 2007 IP
  17. 28081981

    28081981 Well-Known Member

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    #17
    hehe, yes that letter from them do sound funny ... :D

    i tell u what.. if someone just mail them that u have an account in dp n u do 'exchanges n stuff' , they bann u...

    like some old foe or may be just a jealous sicko ... do an exhcnge with u .. n produce the evidence (pm , i-trade, thread urls etc) to them... know that u r in trouble..

    one friend ac got banned as well... it doesn't take much time to get things if we r dealing in open forums like these ... :(

    keep mailing/phoning them .. he did get his balance back.. after a penalty ... all the best ...
     
    28081981, Dec 29, 2007 IP
  18. emedium

    emedium Peon

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    #18
    Exactly like 28081981 said ...

    like some old foe or may be just a jealous sicko ... do an exhcnge with u .. n produce the evidence (pm , i-trade, thread urls etc) to them... know that u r in trouble..

    With the transactions count and money movement they can see it clearly :(

    But even after exchanging they cant jsut take so much money ... There might be something bigger behind it :(
     
    emedium, Dec 29, 2007 IP
  19. chahum

    chahum Peon

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    #19
    how do you call MB? with VOIP? or your land line phone/cellphone? and if i can know how much money did you received? it is very bad!! really sorry for you.
     
    chahum, Dec 29, 2007 IP
  20. getjimmy

    getjimmy Prominent Member

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    #20
    MB sucks,paypal is lot better than MB,Paypal never close ur account,they limit ur account and once u submit doucments,they restore account in few days.

    Closing account without any reason is ridiculous.
     
    getjimmy, Dec 30, 2007 IP