moneybookers account locked what do i do next

Discussion in 'Payment Processing' started by taurean11, Nov 16, 2007.

  1. #1
    hi i have a moneybookers account and today i saw they have locked my account for outgoing transactions, i dont know why they have did this

    can any one tell me what had been the problem
     
    taurean11, Nov 16, 2007 IP
  2. CourageTheCowardlyDog

    CourageTheCowardlyDog Well-Known Member

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    #2
    Maybe you've exceeded your limit..?
     
    CourageTheCowardlyDog, Nov 16, 2007 IP
  3. taurean11

    taurean11 Peon

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    #3
    nope my limit is 5000$ and i have done only $600 till now
     
    taurean11, Nov 16, 2007 IP
  4. Kagato

    Kagato Banned

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    #4
    You could try emailing them and asking why your account is locked.
     
    Kagato, Nov 16, 2007 IP
  5. tigermedia_ca

    tigermedia_ca Active Member

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    #5
    Probably a violation of their terms of service... somehow.. but then again, who actually reads those things..
     
    tigermedia_ca, Nov 16, 2007 IP
  6. CourageTheCowardlyDog

    CourageTheCowardlyDog Well-Known Member

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    #6
    Yep.

    All we do is quickly get to the
    "I AGREE" button and move onto the next step.

    Are you sure its an unlimited one?
     
    CourageTheCowardlyDog, Nov 16, 2007 IP
  7. taurean11

    taurean11 Peon

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    #7
    mailed them lets see if it can help me
     
    taurean11, Nov 16, 2007 IP
  8. eim_mon

    eim_mon Peon

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    #8
    Is there a payment gatewain USA that charges a flat fee on everytransaction rather than percentage or any gatway which takes montly with no percentage !!
    Please suggest.....
    Thanks
     
    eim_mon, Nov 16, 2007 IP
  9. 2mymall

    2mymall Peon

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    #9
    At least yours is locked. Mine is closed. This is the message I received.

    Using the keywords, "Security Department" and "Transaction History", my first assumption was that there was some fraud going on without my knowledge. After logging in, the only fraud I could find was theirs.

    My account was closed because of low transaction volume. It was opened in 2005 and from then till now, I only have less than $20.

    Since I hardly use moneybookers, I wanted to withdraw this amount but got a message saying that the minimum withdrawal amount is more than $20.Clearly going against what they said in the email they sent.

    So please note that moneybookers is now bonkers over money. They are closing accounts with low transactions and limiting accounts in a way their security department sees fit. :rolleyes:

    Who is this security department :confused:

    Moneybookers!!!!
    cut the crap about your security people. Just be honest and tell us that you are closing our account because of low transactions. :mad:
    AND adjust your withdrawal limits for "Closed Accounts", especially if the accounts are closed by you!
     
    2mymall, Nov 16, 2007 IP
  10. Terano

    Terano Banned

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    #10
    Hmm... may be you are right. My moneybookers account was blocked too for outgoing transfer. Moneybookers want to I provide national identity and uility bill. And then, I scan that document, I'll still wait when my moneybookers not blocked for outgoing transfer.
     
    Terano, Nov 16, 2007 IP
  11. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #11
    Have you ever used your Moneybookers account for Money Exchange (paypal to MB or e-gold to MB) something like this :confused: If yes than maybe that is the reason they locked your account IMO.
     
    deluxdon, Nov 16, 2007 IP
  12. taurean11

    taurean11 Peon

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    #12
    and if i create a new account with diferrent name, email, and address will they still catch me because of my ip

    i want to know this
     
    taurean11, Nov 17, 2007 IP
  13. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #13
    Why don't you try to contact them and sort out your problem related to your current MB account :confused:
     
    deluxdon, Nov 17, 2007 IP
  14. taurean11

    taurean11 Peon

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    #14
    have already sent a mail
     
    taurean11, Nov 17, 2007 IP
  15. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #15
    then wait for their reply and follow their instruction to remove lock from your account IMO.
     
    deluxdon, Nov 17, 2007 IP
  16. taurean11

    taurean11 Peon

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    #16
    account open

    got a mail from mb
    i can access my account one again

    aaha
     
    taurean11, Nov 18, 2007 IP
  17. providerman

    providerman Peon

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    #17
    now the same problem at me ahaha :)
     
    providerman, Nov 18, 2007 IP
  18. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #18
    Congrats taurean11. At last you got your account back.

    Then you have to mail them also as OP of this thread already got his account back.
     
    deluxdon, Nov 18, 2007 IP
  19. 007A

    007A Banned

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    #19
    Step1: send copy of nic
    step2: send copy of utility bill

    after 3-4 days make them a call, one day later make another call.

    after 2 calls, ur account will be unlocked in just 1 week span!
     
    007A, Nov 18, 2007 IP
  20. Exchangemen

    Exchangemen Banned

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    #20
    Today morning i have notice, that my a\c is locked. After i send them scans of my docs, they answer me:

    "Thank you for your prompt response.
    In oreder to complete our security procedure we have requested documents from all users that
    have transfered money to your account or received funds from you.
    As soon as they completeour requirements we will contact you with our decision.
    Thank you fro your time and cooperation. "

    I have some money there, and not too small.. :(
     
    Exchangemen, Dec 10, 2007 IP