my account got blocked and after sending docs it took 38 days they are dead slow i did not called them but if you call there customer support you will get it done fast
they dont limit the account generally like paypal it just when they feel you are related to some kind of scam or involved in money exchanges they will lock your account and ask your utility bills and docs moneybookers is a little strict thats it
I dont think so moneybookers is much easier to deal with than paypal. When I first opened my account I got all my docs verified in less than 48 hours.
I have an account with MoneyBookers for about a year, I never sent one document. Seriously, just keep your transactions clear and clean. They will never ask you a question in return. However, If you are sure your account is blocked in mistake, then no need to worry. They won't lock your funds, and your account will be approved again once they review your documents. It takes sometimes a few weeks to get a typical answer from their support. It can't be slower I agree.