My Moneybookers account was freezed When I try to send money to someone, it says "Your account is locked for outgoing transfers and credit/debit card payments therefore we cannot complete this transaction. To unlock your account, you must provide us with scanned copies of the following documents: Your valid official identification document such as your international passport, national identity card or driving licence; Proof of address such as recent utility bill or bank statement" But I had shifted my residence, so I dont have proof of Old address and Moneybookers wont allow me to change my address to the new one becuase account is limited any solution to the problem or I lost my money ?
I think you have lost b'coz same thing happened to me before 4-5 months. Actually I was having a old doc for rent aggrement where I was living but they want a latest doc not more than 3 months old. I've explained them the whole situation but they are not going to understand and still after 5 months my account is freezed. Even they are not giving me the chance of withdrawing money. I had around 275$ there
Guys I am really sick of hearing this, Are you really living in India? You know, you can get any bl**dy thing with money, do you really think its a big deal to get a utility statement ? You got to be kidding me, if the person at that address is willing to help, you are done. Use some brain! P.S . I personally have all the legit account and I don't play with things but I have seen many of known guys have sorted out like that when they have fell in situation like this.
well, just submit whatever proof u got , n explain them the situation, better make a phone call to them, that will speed up things... as for unlocking ur ac.. if the funds that u recieved r from qustinalbe source, then they wont unlock ur ac easily, even if u submitt the necessary docs.. best way is to ask them to reverse/hold the payment(s) they think is questionable, n let u withdraw the rest of the funds.. trust me, this is the only way out.. when they lock ur ac, its for a reason, n at times, in fact very often, they turn out to be very tough to deal with. all the best cheers!