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Money withdrawn to wrong bank account and no response from paypal

Discussion in 'PayPal' started by ke.mohan, Sep 23, 2011.

  1. #1
    Hi all,
    I withdrew money from paypal to one of my bank account which is inactive for 1.5 years, by mistake. I did it on Aug,18. I contacted paypal they asked to wait for 14 business days to trace money. I waited and they asked the Bank statement of the acc. to which i transferred my money. I explained them its a closed account and inactive for 1.5 years. After that no reply from paypal, I sent 3 more mails after that still no response from paypal. I transferred 650$ and now am starting to worry because its been a month and no solid solution from paypal. Any help would be appreciated.

    Thank You!!!
     
    ke.mohan, Sep 23, 2011 IP
  2. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #2
    Call them again and ask them what to do next.

    DON.
     
    deluxdon, Sep 23, 2011 IP
  3. ke.mohan

    ke.mohan Peon

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    #3
    Hi,
    Thanks for the reply. So I think, should call them by Monday night?
     
    ke.mohan, Sep 23, 2011 IP
  4. servspider

    servspider Active Member

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    #4
    Yes i would call them monday first thing in the morning local usa time.
     
    servspider, Sep 23, 2011 IP
  5. ke.mohan

    ke.mohan Peon

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    #5
    Thanks :) Will call them and update the thread..
     
    ke.mohan, Sep 23, 2011 IP
  6. supersenwins

    supersenwins Well-Known Member

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    #6
    You should have called them immediately, even asked them to transfer the call to their higher ups. Emails dont work well in these sort of issues.
     
    supersenwins, Sep 24, 2011 IP
  7. JoomlaDesigner

    JoomlaDesigner Active Member

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    #7
    They will be available over weekends as well so I prefer to call them ASAP...
     
    JoomlaDesigner, Sep 24, 2011 IP
  8. Ragu_007

    Ragu_007 Well-Known Member

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    #8
    Don't send emails. Just make a phone call and tell them the situation, they will resolve it quickly.
     
    Ragu_007, Sep 24, 2011 IP
  9. nitinleew

    nitinleew Well-Known Member

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    #9
    do you have skype?if so,you can use this method .it's free of charge
     
    nitinleew, Sep 24, 2011 IP
  10. rahul77700

    rahul77700 Member

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    #10
    If there is no bank account then money will be reversed to your paypal account..Once you contact the bank and see if the bank account still exist and if it i sexist take your money..
     
    rahul77700, Sep 24, 2011 IP
  11. Ragu_007

    Ragu_007 Well-Known Member

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    #11
    Make a call via skype to their Toll Free Number : 1-888-215-5506
     
    Ragu_007, Sep 24, 2011 IP
    ke.mohan likes this.
  12. ke.mohan

    ke.mohan Peon

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    #12
    Hi,Thanks to everyone. I am trying to call paypal through skype with the numbers you provided. One time I talked with the rep, but the call disconnected unexpectedly. I am going to call them again now and see what happens. Thanks again for you all!!!!
     
    ke.mohan, Sep 26, 2011 IP
  13. digitallinksadd

    digitallinksadd Peon

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    #13
    you call them again and again and email twice and thrice a day. If any person your friend who have a pay pal account you tell him to prefer you. and call them for you.
     
    digitallinksadd, Sep 26, 2011 IP
    ke.mohan likes this.
  14. ke.mohan

    ke.mohan Peon

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    #14
    Sure! Now am on call with them!! Explaining the issue!
     
    ke.mohan, Sep 26, 2011 IP
  15. ke.mohan

    ke.mohan Peon

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    #15
    The account was closed on ~march 2010. So its no more active. I even contacted the bank support directly and through mail, but they told no possibilities of credit/debit on an inactive account.
     
    ke.mohan, Sep 26, 2011 IP
  16. ke.mohan

    ke.mohan Peon

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    #16
    Oky, I talked to Paypal customer care, the lady attended the call explained me that as the status of the transaction is "Completed", the money is still with the bank and I have to contact them again along with the mail from paypal (which i received now). I am still confused and gonna contact HDFC bank now. Wish me luck!!! :)
     
    ke.mohan, Sep 26, 2011 IP
  17. ke.mohan

    ke.mohan Peon

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    #17
    Hi all, I got the following reply from HDFC. Will calling paypal CC is enough or should i fax them? please advice.
     
    ke.mohan, Sep 30, 2011 IP
  18. _nuke_

    _nuke_ Greenhorn

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    #18
    I'm thinking maybe you should do both... but I guess you could try calling first and see what kind of response you get and find out if there is a specific person to fax your info to?!?

    Good Luck!
     
    _nuke_, Sep 30, 2011 IP
  19. ke.mohan

    ke.mohan Peon

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    #19
    Thanks nuke, I will call them first and see what they say!!!
     
    ke.mohan, Sep 30, 2011 IP
  20. g36

    g36 Peon

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    #20
    Good luck for you OP, I hope your problem fixed!
     
    g36, Sep 30, 2011 IP