Missing Facebook invoices

Discussion in 'General Business' started by grijander, Jan 15, 2010.

  1. #1
    Dear friends,
    We started to promote one of our online shops in facebook and we are quite happy with the results. Less CPC than Google and our clients following our news.

    Our problem is that Facebook, at least in Spain, seems to have a special permission to be out of law. I can not have any legal invoice from facebook, just an email with the amount spent.

    Without an invoice, each 10 cents spent in Facebook, are really 13 cents for us.

    I don't know who is Facebook really. The physical address, the VAT number, and the name of the company.

    I used the contact form for adevrtisers but nobody answered me.

    There is no data in the footer.

    Have you had a similar problem in Europe?
    How did you solve it?

    Best regards.

    Víctor
    Valencia, Spain
     
    grijander, Jan 15, 2010 IP
  2. abhijit

    abhijit Notable Member

    Messages:
    4,094
    Likes Received:
    30
    Best Answers:
    0
    Trophy Points:
    215
    #2
    you can directly talk with the support..............or sales department of facebook....................
     
    abhijit, Jan 16, 2010 IP