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Matomymedia/Xtendmedia Nov. 2011 Payments

Discussion in 'Pay Per Click Advertising' started by surfville, Jan 6, 2012.

  1. #1
    Hi Guys Anyone here using matomymedia or formerly xtendmedia? i used them great in the past and never had much problems.. but was wondering if any of you guys already got paid for Nov. 2011 payments? I sent invoice ontime and its 6th of january and i still havent been recieved payment from my paypal which i always do get on time before the New Years vacation. Anyways I sent support still no response so i want to ask people who uses them here to confirm me if they sent already thanks..
    SEMrush
     
    surfville, Jan 6, 2012 IP
    SEMrush
  2. surfville

    surfville Well-Known Member

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    #2
    Im still not getting any response and support until now and its past my due dates.. can anyone shed some light into this?
     
    surfville, Jan 6, 2012 IP
  3. joecool6101

    joecool6101 Well-Known Member

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    #3
    I got wire transfer December 15th for my November payment.

    Hope you get yours.
     
    joecool6101, Jan 6, 2012 IP
  4. Orcina

    Orcina Greenhorn

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    #4
    At the moment i'm using PayPal as a method of payment. I still not have recieved it.

    @joecool6101, how did you set up a wire transfer with them ? I thought they only allowed PayPal as a way of payment, (unless i could be wrong...)
     
    Orcina, Jan 7, 2012 IP
  5. surfville

    surfville Well-Known Member

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    #5
    Yes i do use paypal with them too.. so this means that its only paypal payment was delayed then.. maybe on monday we can get things solved as they seem not to work on weekends..
     
    surfville, Jan 7, 2012 IP
  6. dimitri123

    dimitri123 Well-Known Member

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    #6
    I got paid as well. Its wire transfer btw.
     
    dimitri123, Jan 7, 2012 IP
  7. surfville

    surfville Well-Known Member

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    #7
    Btw did you send invoice to them? how long you been with xtendmedia?

    i did send invoice ontime but still dont have it.
     
    surfville, Jan 7, 2012 IP
  8. Orcina

    Orcina Greenhorn

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    #8
    Yeah i did send the invoice, as usual every month. However, I am still curious to how others above me got their payments via WireTransfer. When i signed up to them, paypal was the only choice of payment at that time. Unless WireTransfer is only for US residents ?
     
    Orcina, Jan 7, 2012 IP
  9. surfville

    surfville Well-Known Member

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    #9
    as far as i know they do send invoice template for wire transfer infos last month. But i always prefer paypal as its what i use for server payments and stuff.
     
    surfville, Jan 7, 2012 IP
  10. Orcina

    Orcina Greenhorn

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    #10
    Something is definitely not right here. Even if a payment was being delayed, they would have at least emailed me or put up a message on the publisher dashboard.
     
    Orcina, Jan 7, 2012 IP
  11. surfville

    surfville Well-Known Member

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    #11
    i was thinking the same thing. i felt it really something wrong since 4th of january as i know they are always ontime. but the invoice was sent dec. 16 and i think if they do wish to have it on wire they should atleast notice us right away to correct the issue if there is any. pretty bothers me to wait for another 2 days before they get back to office.

    How come you got the payment for nov in dec? they are net 35 isnt it?
     
    Last edited by a moderator: Jan 11, 2016
    surfville, Jan 7, 2012 IP
  12. joecool6101

    joecool6101 Well-Known Member

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    #12
    I didn't send in the invoice, my account manager did.. I've been with them for over a year.

    Also, they only pay via Paypal until you reach $1000 i think

    I've arranged special NET terms with them .. send over 500,000 impressions daily and I'm sure you could do the same.
     
    joecool6101, Jan 8, 2012 IP
  13. Nurit - Matomy Media

    Nurit - Matomy Media Greenhorn

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    #13
    Hi,

    My name is Nurit and I manage the Publisher Recruitment team at Matomy Media, nice to meet you all.
    Yesterday (January 8th) it has come to our attention that some of November's payments hasn't gone through.
    We are looking into the matter and working on fixing the problem ASAP.

    Those of you who already contacted us should be paid immediately; if you haven't received your payment please send your Publisher ID and name to Network@MatomyMedia.com and we will check your payment status ASAP.

    Many thanks & apologies for any inconveniences caused.
     
    Nurit - Matomy Media, Jan 9, 2012 IP
  14. figoal

    figoal Greenhorn

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    #14
    Hello, i have sent my ID and name to Network@MatomyMedia.com some days ago, my account manager told me to check my bank account after January-16th, but i have not receive it until today. so disappointed
     
    figoal, Jan 17, 2012 IP
  15. cuken111

    cuken111 Peon

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    #15
    Just applied for my site. Don't know if my site good enough for this ad
     
    cuken111, Jan 19, 2012 IP
  16. figoal

    figoal Greenhorn

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    #16
    Hello, i have received my payment today, my bank also delayed for some days. Matomy Media is trusted, many thanks to all of you.
     
    figoal, Jan 19, 2012 IP
  17. jhakas_2_2

    jhakas_2_2 Peon

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    #17
    Surfville @ Can you confirm if you got paid your pending payment ?
     
    jhakas_2_2, Jan 25, 2012 IP
  18. surfville

    surfville Well-Known Member

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    #18
    yes ive been paid
     
    surfville, Jan 26, 2012 IP
  19. surfville

    surfville Well-Known Member

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    #19
    waiting again for Dec Income I hope it wont have any Problem again..
     
    surfville, Jan 31, 2012 IP
  20. Orcina

    Orcina Greenhorn

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    #20
    Hey buddy,
    12.2011 payment came through today by paypal. So i hope you get yours :)
     
    Orcina, Feb 1, 2012 IP