In your opinion, what's the market for someone who wants to provide online remote technical support to PC users? Demographic of user: Tech-savvy, but not proficient in troubleshooting and resolving operating system errors/software usability issue. In essence, I would be another player in the same field as GeekSquad: http://www.geeksquad.com/services/content.aspx?id=1475 Thanks for your feedback.
I wouldn't compete head to head against GeekSquad unless you got a lot of money backing you. So in that case, you need to narrow down your niche even further. Is there a kind of person or business (say such as old people accountants) that you can go after?
Well,maybe it's a little difficult for you to make profits in the beginning.But if you have the confidence you can do well in this,things will go better.Just have a try to verify.Nobody can help you forecast what is the final effect.