Hey guys, Just curious if there are any scripts or methods that work for you when trying to provide customer support for users. For the longest time I have been using email to email, but it seems to be quite cumbersome and difficult to keep track. Just wanted to get some of your thoughts. I have been looking at several php suppport page scripts. Two that jump out is the Kayako and http://www.faq-manager-pro.com (cheaper than Kayako and has a more Big-G feel to it). Look forward to hearing your thoughts. Thanks!