Magento Checkout Success page not working

Discussion in 'eCommerce' started by jewels1, Dec 6, 2010.

  1. #1
    Hi,

    I have recently installed Magento and after setting up my payment processor, I have noticed that when I reach the end of the checkout form and click \’Place order\’ I get redirected to the \’cart\’ page again where it says \"Your cart is empty\”.

    I can see the order in the admin area but it doesn\’t go through to the payment processor.

    After contacting the payment processor, they say that it\’s a problem with my configuration.

    After reading some articles about this issue, I have noticed that all articles mention the path of the success.phtml page to be:

    frontend/default/default/template/checkout/success.phtml

    I can reach that folder, but for some reason the success.phtml file is not there. only a cart.phtml file.

    A few notes:

    1. I have installed Magento with sample data
    2. I have installed a theme called MAGFREE001.

    Can anyone tell me what the problem is?
     
    jewels1, Dec 6, 2010 IP