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Macs and PayPal

Discussion in 'PayPal' started by gemini, Mar 23, 2005.

  1. #1
    I have a Mac customer that is unable to login into my site under his user name although I can login under his name from a PC. Also, he wants to make a payment but says that PayPal doesn't work correctly with Mac. I have not experience with Mac's at all, how can I solve this issue? Client in Australia and I'm here in the US.
     
    gemini, Mar 23, 2005 IP
  2. john_loch

    john_loch Rodent Slayer

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    #2
    PM me.

    I'm in Australia, and on a Mac (several actually). I've had no problems with Paypal and a Mac, but you should:

    Get his browser type,
    Get his OS (ie classic or OSX.x)
    Get any specific data (ie the specific page/interface he's using. No need for confidential detail - just the basics.)

    PM the dtails to me and I'll take a look for you. I know how annoying these statements can be when you're waiting for payment.

    PS: It will take around 24 hours.. I'm rather busy at the moment.

    Cheers,

    JL
     
    john_loch, Mar 23, 2005 IP
  3. Design Agent

    Design Agent Peon

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    #3
    I am on a powerbook using Safari, paypal works fine to me.
     
    Design Agent, Mar 23, 2005 IP
  4. ViciousSummer

    ViciousSummer Ayn Rand for President! Staff

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    #4
    I accept and send payments via Paypal/Mac everyday. Perhaps they make the Macs different in Australia...;)
     
    ViciousSummer, Mar 24, 2005 IP
  5. gemini

    gemini Peon

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    #5
    .. tell me about it :) I'm working on a little program and dealing with realtors that promoting their own sites.. I have to spend a few hours on the phone with each person and all my instructions detailed till "click right mouse button on the blue icon on your desktop... oh, yeah I'm sorry - minimize the Internet Explorer first.."
     
    gemini, Mar 24, 2005 IP
  6. john_loch

    john_loch Rodent Slayer

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    #6
    Hi Gemini,

    Been busy so took a while..
    I've taken a look and can't find any issues that would interfere with the payment interface. I do (unfortunately) use paypal, as a number of affiliate progs I'm involved with only pay through them.. and the majority of use is via Mac OSX, with various browser types.

    I wish I could help further, but i don't see any issues with PP Aust. I tried the usual, IE, Firefox, Camino etc.. and didn't encounter anything i'd consider a showstopper.

    Cheers,

    JL
     
    john_loch, Mar 24, 2005 IP
  7. gemini

    gemini Peon

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    #7
    Thanks a lot for looking into this for me. Well, he will fax me the info. THanks again!
     
    gemini, Mar 24, 2005 IP