I'm looking for some kind of user management account where my employees can sign into and it shows up on my website as who is available...also if there was an option to be able to upload a picture of the person available that would show up on the site also, that would be great. Anyone know of anything like this out there?
I don't know if that is what it would be called. I want something, where as, my employee logs in and it shows up on my website that he/she is available for customer service calls. Do you have something like this to offer or know of a service like this?
If it's just a digital inout board that you are after then it would be dead easy to code up. I'd go one better and use mobile ring fencing in an app to trigger the sign in / out process. Might be a pain if you are hanging around work for friday night drinks or in a meeting but it could be useful. Alternatively if staff rosters are organised electronically you could marry up their scheduled availability with their actual availability - and then friday night drinks would go undisturbed.
As I understand, you need a software, Where you can handle the user problem and issues Try to use ticket management software. Try this : http://www.kayako.com/free-help-desk-software/
No phpzone. What I have is a website where customers go, and see who is online and then call them on the phone. my employees sign into a system and log themselves in. Upon logging themselves in, it immediately shows up on the website via a api code implemented on the website. I have one now but long story short I am getting rid of it and need a new one.