Hey Sorry if this is posted in the wrong section, but im looking for a script that will allow me and other admins to leave messages for eatch other and flag there importance, for example: I would leave a message saying- customer phoned and required a call back later today - then i could flag this as important then when my other admin comes to work he will see the note phone the customer and leave a note what the customer says - phoned customer all comple then can close the enquirey as done and it would be arcived. i dont need a support script that is front end all will be backend for admin use only to creat tickets. Thanks
A readymade script will be with full of features that you might not require & you will have to spend more time to customize it. Rather if your requirements in minimal , plain & simple , you can go for a custom script development from scratch. Let me know if you wanted my help & I shall assist you.