After i spend the whole last night searching for a ticketsystem that fits my demands, i want to try to ask you guys for your experience. heres what i need: -one user -convert incoming emails to tickets -convert answers to tickets into emails -simple to use -ability to make some minor designchanges -easy to install (php/mysql basis) -(loginshare) my budget for this would be 50 dollar (onetimebuy) and i would prefer not to install something huge like sugarcrm or otrs. Loginshare would be great for my shop, but i guess i have to pay more for this feature. something like kayakos eSupport with much less features and a lower price would be what i need any suggestions?
might be interesting for anyone looking for a system: http:// en. wikipedia. org/wiki/Comparison_of_ticket-tracking_systems