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Looking for a new reseller hosting account. - Any Suggestions? VENDORS, Please do not respond.

Discussion in 'Web Hosting' started by xinnek, May 25, 2019.

  1. #1
    I was with Servint for over 10 years and was very satisfied with their services. Spent probably $30k or more with them. Last year they were acquired by Leaseweb and service sucks periodically. Sites go down randomly, slow response times, can't access the Control panel, etc.

    Support is extremely slow. I"ve been trying to contact anyone for at least 3 hours now with several sites down. Chat option seldom works (hasn't worked all morning), they have taken as long as 48 hours to respond with sites being down. I'm just done. I've got to find a new host that is reliable. Anyone have any suggestions? Please, NO VENDOR RESPONSES. I'm looking for credible responses from other admins. Thanks you to anyone who responds. Finally had to go to their sales chat. INSTANT RESPONSE! Guess Leaseweb doesn't care about the paying customers.

    Right now I have a VPS with Reseller supporting 25+ domains.

    Edit: My budget is around $150 per month. I need fast, reliable, and someone who will answer their support on the weekends within 10 minutes normally. Tired of 48 hour response times. BTW, LEASEWEB SUCKS! Just found out they sent me some type of BS $75 charge (Not to my current email, but to an email we had 5 years ago) and suspended my account for not paying it. Never had a problem like this for 10 years. Went back in, paid my bill in full including next months they've already billed me. Still shows I owe them, no receipt showing I paid, but they took the money out of my account. But, I'll be giving you a full run down of my experience with Leaseweb in the future.
    SEMrush
    Thanks for any help
    xinnek
     
    Last edited: May 25, 2019
    xinnek, May 25, 2019 IP
    SEMrush
  2. dts-net

    dts-net Well-Known Member

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    #2
    recommend hosting your own server or servers with that kind of yearly budget you will have less headaches
     
    dts-net, Jun 2, 2019 IP
  3. p0werB0

    p0werB0 Peon

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    #3
    hosting24 have the option, though not using that program myself, but I know about them from my time using their other services and can guess that all should work the same as I liked their customer support before.
     
    Last edited: Jun 4, 2019
    p0werB0, Jun 4, 2019 IP
  4. CKmetz

    CKmetz Greenhorn

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    #4
    I would recommend A2hosting.com reseller Currently I have a share hosting account with them but thinking of getting a reseller account. Their know to be one of the fastest web hosts around. Comes with WHM (web host manager) & WHMCS (automated billing) plus Free eNom reseller account. (sell domains & SSL certificates)
     
    Last edited: Jun 12, 2019
    CKmetz, Jun 12, 2019 IP
  5. Sonwebhost

    Sonwebhost Active Member

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    #5
    I started as a reseller at Host gator and moved into a vps got the same issues but now I am managing the servers myself big companies have employees to chat and so on but over the years I have found it more beneficial to have a company that the websites don't go down as that is more important than chat lines to me, so I keep sites running 24/7 and respond to tickets, I know you as vendors not to respond but we are all in this together we start out like yourself hosting friends and family and small businesses then over 10 years we get things in order so we do not have downtime as it cost money and other problems. One of the the big things with me recently is getting my website to the farthest place on the globe in less than 3 seconds which is now the case... hope this helps
     
    Sonwebhost, Jun 22, 2019 at 12:45 PM IP
  6. Chris Parker

    Chris Parker Active Member

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    #6
    I would recommend reseller at Hostrippls web hosting.
     
    Chris Parker, Jun 24, 2019 at 12:34 AM IP