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Looking for a good live chat tool for website

Discussion in 'General Marketing' started by Khmedia, Feb 26, 2015.

  1. #1
    Can anyone recommend a good live chat tool for using on a website. Ideally one which will help increase engagement from users. i.e. noticeable. I currently use Zopim but find that engagement is quite poor from users starting conversations. I'd like to try an new live chat, one which helps increase conversions.

    Any suggestions welcome!
     
    Khmedia, Feb 26, 2015 IP
  2. Curtis Dawson

    Curtis Dawson Active Member

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    #2
    I haven't used a chat box on a website but this one looks pretty good: https://www.chatbutton.com/
     
    Curtis Dawson, Feb 26, 2015 IP
  3. Jelena Ostrovska

    Jelena Ostrovska Greenhorn

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    #3
    I do use Zopim on my website, but another alternative is vCita. Your visitors can also schedule a conversation with you. That's a wordpress plugin. And they have a website too. Check them out
     
    Jelena Ostrovska, Feb 27, 2015 IP
  4. angelica c

    angelica c Greenhorn

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    #4
    Neat tool! Maybe litlle poor design... But also, it's free.
    ?? Seem to me more to be a "outsourced personal calendar" meaning other people can fill your agenda with meetings. (Maybe I didn't see the chat part?)
    Wow...! That seems to be a fantastic tool!

    ***
    I also have a great interest in these things!
     
    angelica c, Feb 28, 2015 IP
  5. Jelena Ostrovska

    Jelena Ostrovska Greenhorn

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    #5
    vCita is a little bit more advanced, if you want to schedule meeting with people, that's kinda more official.
    But Zopim is good. They have a free version and the paid one. I personally use the free one, because I don't spend all of the time on my website, so when someone leaves me a message, I get a notification on my email address. The design is great too, and I think that's one of the best ones
     
    Jelena Ostrovska, Feb 28, 2015 IP
  6. angelica c

    angelica c Greenhorn

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    #6
    I think your demands may differ from the kind as I'm looking at.
    I get the impression, from the post, that for you it would not be the big difference to just put your e-mail address on the site...

    Well! It suit your needs and that's a good thing!
     
    angelica c, Feb 28, 2015 IP
  7. Haleii

    Haleii Greenhorn

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    #7
    I use ZOPIM. Not perfect but it's the best cost-effective one I can find. Easy to use!:)
     
    Haleii, Mar 1, 2015 IP
  8. Chad Eztraffic

    Chad Eztraffic Member

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    #8
    I think the best I know is Livechatinc but their price is a bit higher compared to others on the market. But hey, if what it needs to be done to get more sales, then you should try.
     
    Chad Eztraffic, Mar 1, 2015 IP
  9. fionix

    fionix Well-Known Member

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    #9
    Kayako is a great live chat tool, have been using it for almost 11 years by now!
     
    fionix, Mar 2, 2015 IP