LivePerson Launches Click-to-Talk Application for SMB Sector

Discussion in 'General Business' started by infonote, Apr 5, 2006.

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  1. #1
    LivePerson, Inc., announced Tuesday the availability of LiveCall, a click-to-talk application that bridges the gap between the online and phone channels for the small and mid-size business (SMB) sector. More than 100 SMB customers have reportedly adopted LivePerson's patent-pending technology that allows website visitors to instantly click to talk with sales representatives or customer service agents, who maintain full visibility into the online session during the phone call.

    http://news.tmcnet.com/news/2006/04/05/1542276.htm
     
    infonote, Apr 5, 2006 IP
  2. websiteideas

    websiteideas Well-Known Member

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    #2
    Does this actually call a land line phone or just an internet application?
     
    websiteideas, Apr 5, 2006 IP
  3. livechatdir

    livechatdir Peon

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    #3
    This has the ability to call regular phones with a built in Voip engine.
     
    livechatdir, Jun 30, 2006 IP
  4. livechatdir

    livechatdir Peon

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    #4
    This year Liveperson has been named as the Editor's Pick 2007 by Livechatdir, and the reason it made it to the top of our list was

    - the integration of live chat, live chat, knowledgebase and ticket support all in a single application which work seamlessly with one another.

    - the integration of web analytics

    We think its the most important web metrics, customer support all in one tool that web businesses just can't ignore to use.
     
    livechatdir, Feb 7, 2007 IP