"live support" script

Discussion in 'Products & Tools' started by web-rover, Aug 22, 2005.

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  1. #1
    Can anyone recomend a good free (or cheap) script for live support?

    so a customer clicks the link...and he is entered into a chat conversation with a real peson?
     
    web-rover, Aug 22, 2005 IP
  2. sji2671

    sji2671 Self Made Mind

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    #2
    get1on1.com works for me
     
    sji2671, Aug 22, 2005 IP
  3. ehsen

    ehsen Peon

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    #3
    visit kayako.com they have cheap solution for customer service centers.
     
    ehsen, Aug 23, 2005 IP
  4. frankm

    frankm Active Member

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    #4
    We have been using http://www.craftysyntax.com/ software, does what if promises, easy to set up and you can have it on multiple sites with multiple service people.

    and above that: it's free :)
     
    frankm, Aug 23, 2005 IP
  5. TommyD

    TommyD Peon

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    #5
    I've tried Crafty's Live Help, and liked it. Usually comes with fantastico, which might be accessible from your control panel.

    hth,

    tom
     
    TommyD, Aug 23, 2005 IP
  6. DiscJockey

    DiscJockey Well-Known Member

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    #6
    I recommend Crafty's help system. Tried it and prefer it.

    Good luck
     
    DiscJockey, Aug 23, 2005 IP
  7. THT

    THT Peon

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    #7
    THT, Aug 24, 2005 IP
  8. webmistress

    webmistress Guest

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    #8
    I use Crafty's Live Help too. It's good even if the site design is a bit amateuristic :->
     
    webmistress, Aug 27, 2005 IP
  9. intek

    intek Guest

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    #9
    You can try help centre live, it has a built in helpdesk were your clients can submit tickets. It also has the live help feature and its FREE!

    Best of luck
     
    intek, Aug 27, 2005 IP
  10. webceo

    webceo Peon

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    #10
    This is the best I have ever used...
    http://www.webdevstore.com/scripts/scripts2.htm
     
    webceo, Sep 7, 2005 IP
  11. nevetS

    nevetS Evolving Dragon

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    #11
    I've used phplive in the past, but it caused security problems eventually. It was a good product though. I think it's at osicodes.com
     
    nevetS, Sep 7, 2005 IP