Hi, Im looking for a Live Chat Software, which I can integrate on multiple websites and should have have one important feature, which Im really missing on my current applications, which I use and Im losing a lot of clients for the same reason! For example, when my live chat is online, but Im not on screen, users come and leave message and go, but it doesnt ask them to leave their email or phone or name, while placing the message or instant chat. That way, I have no way to contact them back! So, I need a live chat software, which would force the visitor to leave his email, phone and name, before he could put any kind of message at all ? Do you know any such app, which does that ?
You should also consider LivePerson. We are using it for a long time now and never experienced that it’s missing any feature. I’ve also seen many good reviews about Zopim and livezilla, but never used them till the date.