Live Chat for web-site

Discussion in 'eCommerce' started by diwer, Jun 8, 2011.

  1. #1
    I always wondered who provides these pop-ups that suggest you to have a conversatuion with operator when you come to web-site. Recently I met a web-site of such a company - Provide Support and read a little. Now I`m wondering if these pop-ups engage visitors or more likely to scare them
     
    diwer, Jun 8, 2011 IP
  2. JerrickYeoh

    JerrickYeoh Active Member

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    #2
    Usually people do allow web browser to block pop out. If it pop out on the home page. I pretty sure that customer will scare away or close it directly.
    Why not use live chat in other landing page like contact us or scroll down beside the landing page? i still not prefer the live chat as pop out, as long it auto pop up. I will ignore it.
     
    JerrickYeoh, Jun 8, 2011 IP
  3. Nikz_virgo

    Nikz_virgo Peon

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    #3
    yeah same here :)
     
    Nikz_virgo, Jun 9, 2011 IP
  4. christianlouboutin

    christianlouboutin Peon

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    #4
    i would suggest not to pop up.you can try livezilla.
     
    christianlouboutin, Jun 10, 2011 IP
  5. ExaMike

    ExaMike Peon

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    #5
    Try not to pop up. It is annoying. You can use the livecaht support that you can see who is visiting your website. Then, you approach them instead manually instead.
     
    ExaMike, Jun 10, 2011 IP
  6. balivillaholidays

    balivillaholidays Peon

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    #6
    Some are exclusive design or program by website owners/webmasters/web developers so I think it's best you design your own. Otherwise I know activalive.com provides outsourcing for this for a fee.
     
    balivillaholidays, Jun 10, 2011 IP
  7. mentos

    mentos Prominent Member

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    #7
    Its go down to personal preferences.

    For me,I find its very dependable on what kind of site I dealing with.

    If hosting then I'll be fine.

     
    mentos, Jun 10, 2011 IP
  8. mtmjohn

    mtmjohn Peon

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    #8
    No pop up. Bad user experience!
     
    mtmjohn, Jun 10, 2011 IP
  9. aholland

    aholland Peon

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    #9
    Better if you can use scripts for it to function like a mini chat window at the corner of the screen/site. Ajax is one of the technologies you can utilize for this purpose.
     
    aholland, Jun 17, 2011 IP
  10. wekop

    wekop Peon

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    #10
    should design you can make yourself fit your creativity
     
    wekop, Jun 17, 2011 IP
  11. jesray

    jesray Greenhorn

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    #11
    how to do love chat for a web site..
     
    jesray, Jun 20, 2011 IP
  12. allyson_gss

    allyson_gss Peon

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    #12
    Actually it depends on why you are there in the first place. If you are there just browsing the site sure it will annoy you. But if your there for a support or an inquiry, the live chat would be very useful coz it would allow instant communication.
     
    allyson_gss, Jun 20, 2011 IP
  13. maben

    maben Peon

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    #13
    Some times pop up enoy website visitors. The proactive floater effect is the best option rather than pop up window if you have added live chat on your website.
     
    maben, Aug 31, 2011 IP
  14. topmakemoneyideas

    topmakemoneyideas Guest

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    #14
    i will sugggest you for only livezilla is best or free for any website..and easy to understand this way..there are also tutrial regarding installation and upgration...and how to use this software its also on website./.
     
    topmakemoneyideas, Sep 5, 2011 IP
  15. kashif.saeed

    kashif.saeed Greenhorn

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    #15
    I would suggest you to check "Banckle Live Chat" application which allow you to add a live chat interface on your website and communicate with real visitors.

    Features:

    1 year Free trial
    Most secure with user friendly interface
    compatable with wordpress, joomla, Drupal, shopify, blogger etc


    Banckle Live Chat : http://banckle.com/apps/live-chat/default.html
     
    kashif.saeed, Sep 6, 2011 IP
  16. sophix

    sophix Peon

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    #16
    I personally find the pop ups a little intrusive, if I really wanted to chat to someone about the website Id click on the live support link.
     
    sophix, Sep 8, 2011 IP
  17. MariahLinda99

    MariahLinda99 Peon

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    #17
    nice designs are very important...also increase your creativity..!
     
    MariahLinda99, Sep 8, 2011 IP
  18. MasterBlaster1

    MasterBlaster1 Member

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    #18
    pop ups are a turn off, if you want them to to live chat, do what the rest do. Add a little dynamic box at the bottom or top corners.
     
    MasterBlaster1, Sep 8, 2011 IP
  19. Blaize

    Blaize Member

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    #19
    Well, I will stick on the old custom way. Pop ups can really be annoying, really. Most visitor do not want those things and more likely wont stay long on your site.
     
    Blaize, Sep 8, 2011 IP
  20. nisha134

    nisha134 Peon

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    #20
    Lets us discuss about travel sites.......
     
    nisha134, Sep 20, 2011 IP