Limited Account , Refund Problem Please Help !

Discussion in 'PayPal' started by NRG, Aug 9, 2011.

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  1. #1
    Hello All,

    I have a problem and I really dont know how to fix it.Maybe some of our friends had this crappy paypal problem and suggest something for me...

    Yesterday I had a 400$ payment from my costumer which I sold a PR7 link.After 2 hours later my Paypal account limited.

    Reason :" We need some more information about some of your recent sales."
    I clicked to resolution center to recover my account and they wrote that need to see my invoices."Provide Invoices".The first think I have a Primer account and I dont have a company also if I have a company i'll open a business account.I added screenshots for our business pm's wp-admin sreenshots etc...
    After a while Paypal wrote me that my account is permanently closed. What a crappy business is that ?! Nevermind my problem is about something else. I want to give full refund to my costumer to use an other payment medhot.But ,

    What can't I do while my account is limited?

    send money
    withdraw money from your account
    receive or request money
    close your account
    add money to your account
    add or remove a card
    add or remove a bank account
    send refunds


    I saw that limited accounts cant send any refunds.So I told my costumer to open a dispute.After he opened still I have no refund button anywere.How can I refund the payment to my costumer ? Does anyone have the same problem ?


    Thanks for your interested.

    Regards,
    NRG
     
    NRG, Aug 9, 2011 IP
  2. Cucumba123

    Cucumba123 Well-Known Member

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    #2
    Wow, that was harsh by PayPal. Have you considered calling them up and explaining the problem?
    I never knew PayPal would require invoices, now this scares me because PayPal is my main payment processor.
     
    Cucumba123, Aug 10, 2011 IP
  3. NRG

    NRG Well-Known Member

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    #3
    Yes , Paypal is main payment agent for every webmaster unfortunately :/

    I called them and they said me that they cant re-consider about my account.Paypal is broke up with you.Sorry about this issue.

    What a crappy site is that ?!?
     
    NRG, Aug 10, 2011 IP
  4. goodselleronline

    goodselleronline Peon

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    #4
    Make them a call they will ask you for some documents ,submit it and get your account reinstated .
     
    goodselleronline, Aug 10, 2011 IP
  5. Cucumba123

    Cucumba123 Well-Known Member

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    #5
    You doomed for life and you can't let that happen! Call them again and talk to a supervisor. I recall a thread on DP explaining exactly what to do to get your account reinstated, I just can't find the thread URL.

    Edit: Here it is http://forums.digitalpoint.com/showthread.php?t=1877781
     
    Cucumba123, Aug 10, 2011 IP
  6. NRG

    NRG Well-Known Member

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    #6
    Really Thanks for your interested.. I'll try now =)
     
    NRG, Aug 10, 2011 IP
  7. parsibagan

    parsibagan Active Member

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    #7
    Suppose my client sends me the entire cash in advance, how do I invoice them? Any positive feedback appreciated.
     
    parsibagan, Aug 10, 2011 IP
  8. NRG

    NRG Well-Known Member

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    #8
    Nowadays I open a new PayPal and I'm accepting payments only using "send an invoice" section. I think thats the trick point...
     
    NRG, Aug 10, 2011 IP