Limited Account - How to fix this problem?

Discussion in 'PayPal' started by chinesegirl07, Sep 10, 2014.

  1. #1
    Hope someone can help...

    My account was placed on limited account after a paypal exchanger sent me $0.50. ( We noticed lately paypal is very strict on exchanger). Anyhow,
    Already spoke to Resolution Center and submitted the necessary documents as proof that my account is not illegal. However, one of the requirement is to submit a photocopy of the credit card statement or details but there is no option to attached a file. How can I send it to paypal?

    I have money in the account and I am worried that it might take them 6 months to lift the current status.
     
    chinesegirl07, Sep 10, 2014 IP
  2. Digital_shubhi

    Digital_shubhi Illustrious Member

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    #2
    Try to contact them on phone. They gonna help you to send the statement or ask them for their personal email and send it instantly while on call. This way your limitation would be removed at that time only.
     
    Digital_shubhi, Sep 11, 2014 IP
  3. matt_62

    matt_62 Prominent Member

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    #3
    When they reply to you in paypal, their should be an email notification sent to your email address. It will be something like: ; additionally, it may have a unique code in the subject. So long as you do not change the subject (ie, keep any unique code in there) then you can try to reply to the email with an attached file.

    I had to reply to the email for something that could not be done via paypal itself, and it was less then 24hours to have a reply and have the issue resolved.
     
    matt_62, Sep 11, 2014 IP
  4. chinesegirl07

    chinesegirl07 Active Member

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    #4
    Thanks everyone who replied, I tried to call paypal using free skype call... I wasn't successful.. I still need to link my paypal account with skype call and paypal just denied it. I have no choice but to call them using my local phone. Hopefully, once I get to speak w/ them they could lift the limited status immediately.
     
    chinesegirl07, Sep 13, 2014 IP