I recently set up a Paypal account when I started selling on eBay a few weeks ago. In two weeks, I have sold several items and as of yesterday morning had recieved 900$ in payments. Well yesterday afternoon I get an email stating my access is limited. So I signed into paypal and they asked for the shipping information for the past 10 items I sold. So I put all the tracking numbers in. Now it says I have to wait while my case is being reviewed. How long will this take and when will I be able to access the money in my account? I am still able to recieve money from my buyers, and I have 14 more auctions with bids ending in the next two days. I am not however listing anything else, until I know for sure I will be able to get this straightened out. I posted on another website and they basically said "You are screwed- they are going to steal your money and not let you have it for 180 days." Why why WHY would they do this? I understand that I have a lot of money coming in and out- but I AM insuring and tracking all my packages. I am very frustrated. By the time all payments are recieved even on the current auctions running, I'll have over 1k sitting in an account that I cannot withdraw from. And furthermore- will they continue do this when I have a lot of sales? I don't like the idea of my money being held hostage when I am just trying to make a living from home. Thanks in advance for your time.
Sounds like a routine check...I wouldn't be very worried if I where you. Just provide them the info they request and you should be fine
Thank you very much for saving the "paypal is gonna rob you blind" speech. It does help set things at ease. Do either of you know how long it typically takes for this limit to be lifted? Also- will this be a routine thing they do when I have lots of sales?
Your account got flagged most probably because you were a new seller. Luckily you had the tracking codes, it should take no longer than 48 hours. When you log into paypal next to the checkmarks of things does it say "Information Submitted", "Waiting for Requested INfo", or "In Review". If it says "In Review" that means your case is with the account review department and they should have it handled very fast.
If you live in europe you will have to provide proof of your identity when you have received a certain amount of money (I don't remember how much it is atm). I think it will take few days or so...if they don't take care of it in timely manner, just call them. It will speed up the process.