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LG Customer Service is CRAP- here's what happened to me!

Discussion in 'Hardware' started by scurvy, Oct 8, 2019.

  1. #1
    So here's what happened- back in end of May I bought the LG 34GK950F monitor from B&H cos they had a deal for $799

    I am in Sri Lanka but since B&H delivers worldwide with no issues I bought it. Came within 4 days and worked fine except for some BLB in the four corners at max brightness. Perfection I thought.

    Skip to FOUR MONTHS LATER suddenly when playing Crysis I see appear these thin grey horizontal lines like a grille. After quitting to Desktop it went away- but after a while came back. Sometimes it disappears.
    SEMrush
    [​IMG]

    I contacted LG US hoping they would offer me warranty- i told them I can ship it via DHL to their service center in the US- but they said No- I have to have a US address. Companies like Corsair, Asus and EVGA don't care where u are in the world- they offer to replace their items as long as u send them to their service centers in the US or Taiwan etc. But not LG- they are a fuckin Global mega-corporation and they refused warranty on their bleeding-edge monitor! They could've at least told me to send the monitor to Korea or Hong Kong or anywhere they have their multiple Asian service centers! But No- Sorry we can't help you!So buyer beware- LG Customer Service is CRAP.
     
    scurvy, Oct 8, 2019 IP
    SEMrush
  2. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #2
    Those things tend to go away on their own. Pretty much every laptop I owned had some small issues that would come and go. Actually, my current laptop would go to a blank/black screen after restarting, like it was dead. I just shut it off and on a few times and I don't seem to have that issue anymore.
     
    qwikad.com, Oct 8, 2019 IP
  3. sarahk

    sarahk iTamer Staff

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    #3
    Still, crap that their warranty isn't international.
     
    sarahk, Oct 8, 2019 IP
  4. SpacePhoenix

    SpacePhoenix Well-Known Member

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    #4
    Drivers up to date?
    DVI connections at both ends done up tight?
    OS up to date?
     
    SpacePhoenix, Oct 9, 2019 IP
  5. scurvy

    scurvy Active Member

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    #5
    I made a Paypal claim- lets see how it goes.
     
    scurvy, Oct 9, 2019 IP
  6. scurvy

    scurvy Active Member

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    #6
    Heres the video

     
    scurvy, Oct 9, 2019 IP