My name is Dylan Kraklan, I'm a student in America with a strong desire to work!. I've been in the web hosting business for 4-5 months. It may not seem like much but I'm a quick learner and am willing to work. To prove to you my willingness to work I'll work 2 weeks for free and if you don't like me, fire me, if you do well see what happens. Below is a short summary of me. Short Background Name: Dylan Kraklan Age: 14 Title: Student EDUCATION: Marysville High School, Marysville, MI . CAREER OBJECTIVE: To work as a level 1 support technician on a part time basis while i'm attending school. EXPERIENCE: Hostitlive.net(www.hostitlive.net) August 2007 -Now I'm an intern there and I answer support ticekets and handle all issues. I've been running the day to day operations for about 2 months while the owner is away. Bottlehost.com(www.bottlehost.com) June 2007 - August 2007 I founded the company to gain expierence in web hosting. I ran the day to day operations while responding to live chat and support tickets 7 days a week. We offered free cPanel hosting. Although my clients still are provided their free space, I had to abandon the company because I couldn't provide the service they need due to time constraints. I have the knowledge, but need to have a set schedule as I am not available most days since I am a student. SKILLS: cPanel/WHM - I'm extremely comfortable with cPanel and know how to use every aspect of it. I have about 4 months knowledge of WHM I can perform simple account and features and package tasks. WHMCS - I'm familiar with administration level to WHMCS and am very familiar with the ticketing system of it. Ability to adapt fastly and react on my toes to situations that arise. Communication skills- I can communicate with my superiors and my fellow staff easily and have no trouble talking to new people. ACTIVITIES/SPECIAL INTERESTS: I enjoy programming with PHP and Mysql and coordinating large projects. www.board-leaders.com - large scale remotely hosted PHP and Mysql Message board(www.board-leaders.com/forum_testing/ Hours Monday - Friday: 3:30 PM - 10PM -5 GMT Saturday - Sunday: 8:00 AM - 12:00 PM -5 GMT I have no referrals as I'm fairly new to the web hosting industry. Although I will offer 2 weeks free work and after that we can evaluate me and go from there. I will work on a commission bases or a per hour basis. Contact Info Email: AIM: dylanxmowsxfaces MSN: Phone: Upon Request