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Keyword tracker tool down?

Discussion in 'Keyword Tracker' started by runnerunner, Oct 2, 2008.

  1. #1
    Is it not working for anyone else? It won't check any of my keywords and then when I try to check an individual keywords a bunch of errors pop up. Anyone else?
     
    runnerunner, Oct 2, 2008 IP
  2. tnd

    tnd Well-Known Member

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    #2
    I try to update but it is not work. I look like that there have some problem with 'Query Thread'
     
    tnd, Oct 2, 2008 IP
  3. Christopher

    Christopher Peon

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    #3
    Like this:

     
    Christopher, Oct 2, 2008 IP
  4. aeronautic.net

    aeronautic.net Active Member

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    #4
    seeing errors too:

    File looks fine to me. Anybody know what is going on?
     
    aeronautic.net, Oct 2, 2008 IP
  5. Citizen

    Citizen Active Member

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    #5
    Not working for me either.
     
    Citizen, Oct 2, 2008 IP
  6. aeronautic.net

    aeronautic.net Active Member

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    #6
    @Citizen - are you getting the same errors I am?
     
    aeronautic.net, Oct 2, 2008 IP
  7. runnerunner

    runnerunner Active Member

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    #7
    aero, I'm getting the same error. This is a really great tool, use it all the time, many thanks to digitalpoint for making such a great tool.
     
    runnerunner, Oct 2, 2008 IP
  8. aeronautic.net

    aeronautic.net Active Member

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    #8
    @runnerunner

    agreed! it is a wonderful tool. hope the problem is just temp.
     
    aeronautic.net, Oct 2, 2008 IP
  9. Jim4767

    Jim4767 Prominent Member

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    #9
    It's frozen up for me and hasn't worked all day.
     
    Jim4767, Oct 2, 2008 IP
  10. aeronautic.net

    aeronautic.net Active Member

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    #10
    Well, we are told to post here for support... so let's keep at it. Anyone who knows how to bring this thread to the attention of the powers that be... feel free.
     
    aeronautic.net, Oct 2, 2008 IP
  11. debunked

    debunked Prominent Member

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    #11
    Still having the same problem myself. I am guessing everyone is.

    Shawn probably hasn't seen anything for weeks, so don't expect a response.
     
    debunked, Oct 3, 2008 IP
  12. Letcha

    Letcha Active Member

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    #12
    It worked for a bit this morning, but now isn't working again. Who broke it? Someone fess up!

    Anyone know of any good alternatives? I just made a ton of onsite changes and would like to track the progress of a handful of keywords.
     
    Letcha, Oct 3, 2008 IP
  13. Stegosaurus Cowboy

    Stegosaurus Cowboy Peon

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    #13
    Getting the same error. This couldn't possibly have come at a worse time for me. Oh well, back to the drawing board.

    Warning: file_get_contents(DIR/includes/database_error_message.html) [function.file-get-contents]: failed to open stream: No such file or directory in /home/.sites/28/site1/web/tools/keywords/class_db.php on line 922

    Warning: halt(DIR/includes/functions_log_error.php) [function.halt]: failed to open stream: No such file or directory in /home/.sites/28/site1/web/tools/keywords/class_db.php on line 924

    Fatal error: halt() [function.require]: Failed opening required 'DIR/includes/functions_log_error.php' (include_path='.:/usr/local/lib/php') in /home/.sites/28/site1/web/tools/keywords/class_db.php on line 924
     
    Stegosaurus Cowboy, Oct 3, 2008 IP
  14. runnerunner

    runnerunner Active Member

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    #14
    also curious if someone knows of a good alternative, thanks.
     
    runnerunner, Oct 3, 2008 IP
  15. leo

    leo Peon

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    #15
    Keyword tracking is still not working. Backlink tracking updates correctly, though.
     
    leo, Oct 4, 2008 IP
  16. wacamoi

    wacamoi Peon

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    #16
    wacamoi, Oct 4, 2008 IP
  17. Nima

    Nima Well-Known Member

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    #17
    im having the same problem. wondering when they get around fixing it. after all it is a free tool :)
     
    Nima, Oct 4, 2008 IP
  18. BCyber

    BCyber Well-Known Member

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    #18
    Hasn't worked for me in 2 or 3 days either.
     
    BCyber, Oct 4, 2008 IP
  19. Andrew Clarkson

    Andrew Clarkson Peon

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    #19
    Same here, it just shows the query running page forever - be great to have it back!
     
    Andrew Clarkson, Oct 4, 2008 IP
  20. aeronautic.net

    aeronautic.net Active Member

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    #20
    As stated above, I'm getting the backlink report too - just not the keyword ranks - query goes on forever.

    Any mods around? Someway to "ping" Shawn and let him know or get a status update?
     
    aeronautic.net, Oct 5, 2008 IP