Firstly, I would like compliment Digital Tools for the services they provide which I find extremely useful. However, I currently have a problem with my Keyword Tracker account. When entering the site I receive a message saying "authentication failed". It appears that my IP address may have been blocked. I am not aware that I have misused the site. Please can you advise what I should do to regain entry. Regards Colindb
If your IP was blocked, you wouldn't be able to access the site (at all). What browser/OS are you using?
I am using a IE with XP. My site is php and mysql I have now noticed that access to coop has alos been stopped. I realy do not know what I have done to be blocked. As far as i am aware my site is all above board. Colindb
You have anything like Norton installed that might be blocking your access to things? Have you tried with a different browser to see if it's an IE issue? Might want to try Firefox just to check.
When I turn norton off access is still denied, although I am allowed access to Coop. Any ideas anyone. Colindb