E-mailed key@digitalpoint.com on 12/23/2004, got a reply to my delivery receipt request saying it had been forwarded to a gmail account.... No response. E-mailed key/billing/support@digitalpoint.com on 12/27/2004, got a reply to my delivery receipt request saying it had been forwarded to a gmail account.... No response. Shawn, your key people really have been less than stellar as of late.