Key Request

Discussion in 'Optigold ISP' started by ThomasFox, Sep 17, 2004.

0
  1. #1
    Hi Shawn, everyone:

    I've sent 3 e-mails over the past 3 weeks requesting an update
    to our key, with no response whatsoever. I'm reasonably certain
    I'm not blocking any incoming e-mails (as I don't run spam checking
    on my personal account), so I am wondering if there is some other
    issue, or these are just lost in the ether.

    If you could have someone check and get back to me, I'd
    appreciate it.

    Thanks,
    Tom
     
    ThomasFox, Sep 17, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Hmmm... I don't see anything in the queue. Did you just need a copy of it?
     
    digitalpoint, Sep 17, 2004 IP
  3. ThomasFox

    ThomasFox Peon

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    #3
    No, I need the name updated. Honestly, I've sent mails 3
    times with *no* response, otherwise, I'd not bother you
    with it.
     
    ThomasFox, Sep 18, 2004 IP
  4. tduchch

    tduchch Peon

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    #4
    I have also sent in multiple requests for a Key.

    We are a new customer looking for a new key, these are the dates:

    Aug. 28, Sep. 4, Sep. 8, Sep. 17

    I have never gotten a response, I think it would be nice to at least have an autoresponder that indicates receipt of the email.
     
    tduchch, Sep 18, 2004 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    Company name changes should go to (is that where you sent the original ones)?
     
    digitalpoint, Sep 18, 2004 IP
  6. ThomasFox

    ThomasFox Peon

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    #6
    No, I sent them to -- it would splendid if your key folks responded to the e-mails saying you need to ask billing... or simply forwarded the message. I'll send it right now to
     
    ThomasFox, Sep 18, 2004 IP