IwhiC problem ?

I sincerely hope all works out for Jason and his daughter.
I will await restoration, and see how it goes.

 

Hello I am a customer of IWHIC of Guatemala and the truth I feel bad service even when they tell us that step and restored the service if not for this forum could not ask for that page or are operating far from the connect the yahoo IM us to respond blindly depending on the server repaired but please seriously and at least say when because I am tired of complaints from my customers.

I am sorry for the bad English
(Google translator)

Thanks.

 

This is not to upset anyone or offend anybody BUT

when I ried to log in my WHM and cPANEL this is what I get:

Invalid License File

Does anyone get the same error?

Or you can't view your website at all?

You can view your website by go directly to the ip address

and try to log in your WHM or cPANEL

Please try it right now....any problem to view your website or log in your control panel? Coz I can't even view the main site

 

I can't access my site.

When I tried to login to cPanel, I got invalid login.

I tried accessing via IP: 404 Not Found

 

i can get in using the server ip they gave me but no go on my site/i boguht master resler+ded ip+whmcs

 

They fixed it well coz nothing is working on my site and the database warning
messed up good...

Try to access your site like this

ipnumbers/~yourlogin/

or

ipnumbers/cpanel or ipnumbers/whm

Try it...can you login?

or access you site without problemz?

 

mines fine

 

Can you access your site without the ip

and log in your cpanel?

 

yes, I am not on the server that failed though

 

I'd like to request backups of alphon.net and pokebay.net, as they are clients sites, which I will be moving to my VPS.

Cheers,

BP

 

Sorry to inform that you can't request anything at the moments coz the owner are not in here

just email him and see what you get

try to figure out to log in and back up yourself to your pc

Hope this help coz all my clients sites got wiped out good

Lost a lot of money and had to pay refunds

as I had more than thousands of clients pages and now they all gone for good

Sorry to inform this and I moved out can't wait any longer as it happened often that I had to create and recreate so I gave up to host with iwhic....NO MORE

Some people might still want to host....I wish them good luck

 

Can you log in your site and back up your stuff?

Seems like you can go the the main site and ask for support

login in client area and send support ticket

Hope this can help you to back up your site

You can try and login your cpanel or whm right now as it seems everything not 100% got fixed...just try it

Problemz with my site still not solved 100% but you can try yours

Can you log in right now?

 

Damn 5 days all my sites Down what Kinda Shit is that?

 

Try to log in and back up your site

Hope this help coz 5 days is a very long time for site to be down

HOW much do you lost?

 

Only God Knows My Main Proxy Site s Down

 

Can you log in and back up your site yet?

Or you can't even log in?

Can try by ip address

 

No data is lost, Please pay close attention!! We are live and some sites are restored from back ups. We have to re sync the current data. This will take some a little more time, No clients are lost, no clients data is gone. server is up and will we will continue to restore all accounts back to the last configuration. Please dont lie to ever one and say you have lost all the data as that is not the case! I am on the line with the lead tech from data center and will update all clients in regards to how long updating all sites will take. Please understand that there was really nothing I could do to speed this up. I'm not god! If I was I would not have had this issue and my daughter illness ever happen.
I understand being mad,. angry ., pissed off. I really do! And I have not read these threads in a day so I have no clue what all lies were said or rumors started, But rest to sure when I CATCH up I will be making a statement. For now 90% of all accounts are up. And we are in the process of restoring the original data on the rest of the accounts.
For now that is the update!
Thank you every one in your support and emails for our Daughter. She is doing better and and we can not thank you all enough for the kind words and prayers. From our family Thank You!
Jason

 

1) Still not explanation on what caused a 5 day downtime

2) No mention of a full refund which is the normal thing to do in this case...

 

Once they have fixed everything or come up with a solution, I'm sure you will be updated on any course of actions the company is going to take.

thewird

 

I think that might all be cleared up in the statement, well I'd sincerely hope so anyway.