Itil

ITIL refers to the IT Infrastructure Library and ITIL® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce. As IT services are becoming aligned with the current business scenario, ITIL is needed in establishing a business management approach and discipline to IT service management, stressing on the concepts to run IT like a business. The emergence of ITIL has provided us with a powerful framework for making IT more responsive to business needs. This framework defines how an organization can successfully implement service management. Its main area of emphasis constitutes different ways of adapting to each individual organization needs. AstroWix provides ITSM improvement services to amplify and improve the existing service management practices step by step to abridge the key gaps between current capabilities and those that need to be developed in order to deliver higher quality service resulting in improved IT operations to meet business commitments. ITIL processes have been implemented in every organization ranging from small organizations to large organizations.