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Bug Issues with reset your password

Discussion in 'Support & Feedback' started by tokyoice, Nov 12, 2021.

  1. #1
    Hey!
    SEMrush
    I've been trying to login into my account all morning with no luck as I forgot my password :oops: I tried over and over to reset the password via the 'reset your password link', but have received 0 emails, I've checked my junk folder and nothing comes through.. just thought I'd flag as a potential bug?

    Oh and if you're wondering how I am now in my account... that's because I remembered I stored it in my 1Password vault, so essentially... wasted my time earlier hah. :rolleyes:
     
    tokyoice, Nov 12, 2021 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    I tried it for mine, and the reset password email came through as expected. I assume you checked the normal places like spam folder?
     
    digitalpoint, Nov 18, 2021 IP