Is this a joke?

Discussion in 'Site & Server Administration' started by Okenyon, Nov 10, 2011.

  1. #1
    message from my hosting

    what the hell am i meant to do now? have i lost everything?
     
    Okenyon, Nov 10, 2011 IP
  2. AnthonyG

    AnthonyG Well-Known Member

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    #2
    Yes, that is basically what they are saying, if you didnt back up your data as you should have, they basically stated they cant recover it.
     
    AnthonyG, Nov 10, 2011 IP
  3. Markwebuk

    Markwebuk Well-Known Member

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    #3
    Ohh, it mean that the webhost is facing some hardware issue with the node. I am afraid you will have to sacrifice your data in case if the webhost don't have backup copy of the node.
    Well, have you got a chance to refer the SLA/TOS of your current webhost?
     
    Markwebuk, Nov 11, 2011 IP
  4. amgadhs

    amgadhs Peon

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    #4
    They said "If you had backups on your VPS, lets us know where you kept them (what folder) so we can see if we can recover it."

    Do they mean folders in your VPS or hosted somewhere else?
     
    amgadhs, Nov 11, 2011 IP