is there a minimum post required to leave an itrade? 2 of my customers can't leave itrade cause they get this error message: Are they forgetting some fields or is there a minimum posts required for new users?
How old are those members and how many posts counts do they currently have? If they don't meet the requirements mentioned above then I don't think they'll be able to give out iTraders to anyone.
Yes minimum number of posts and days are needed but no one exactly knows how many. 25 posts and 14 days is the most logical guess.