Is LinkAssistant Support Really THIS Bad?

Discussion in 'Link Development' started by EfficientLove, Sep 12, 2006.

  1. #1
    I have been using the LinkAssistant trial version but have a pivotal question about getting their template to work a shared borders format that ties to my existing design (see below if you can help answer the question).

    After 3 emails to LinkAssistant over the last 6 days, I have not received a single response from them. They tout that they respond within 24 hours. Are they really this bad? If so, I don't think I want to buy their software....even if it can work with my current design.

    Robert

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    I am considering buying both LinkAssistant and Seo Elite....I have been playing with the trial version of the first and have watched all the video training stuff at Seo Elite, including the ones hidden on the forum there. Would love one stop shopping that combined both products, but I digress.

    The issue with this posting is how to develop a web page template with LinkAssistant that will work with my current shared border Frontpage design of my site? I can use the current template to get my header and footer correct but not my left and right columns.

    I've written support at LinkAssistant twice over the past several days regarding this question and have gotten no response (by itself, this is disappointing...based on all the threads I've read here, I would have expected much better customer support....but again I digress.)

    It seems like with Seo Elite, all you have to do is insert something like #table# on the web page template of your choice and it automatically inserts the built link tables into the template exactly the way you want (I've looked at a lot of stuff and may be confused about this...but just don't want to have to plow through all the endless hype back at the Seo Elite pages to find the info again.)

    Is there any way to include something as simple as #table# or some such thing with LinkAssistant to get the auto generated links pages to easily match my format?

    TIA,

    Robert
     
    EfficientLove, Sep 12, 2006 IP
  2. Warkot

    Warkot Peon

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    #2
    I'm a long-time and happy user of LinkAssistant, and I must say their Support is awesome. Very speedy and to-the-point. So it's weird if you didn't get any response.

    There was this one time I didn't get their message either, but that was because my spam filter blocked it, so it was moved to junk. That's the only thing I can think of.

    And, LinkAssistant does allow to create cool custom links pages that match the rest of your site. I do it all the time.

    Warkot
     
    Warkot, Dec 6, 2006 IP