Is Hostgator VPS recommended for Ecommerce hosting

We are planning to run our ecommerce store based on CS-Cart 3.0.2 on Hostgator VPS level 3. Is Hostgator VPS recommended for Ecommerce sites? I have heard a few issues about no. of concurrent connections allowed by Hostgator servers is only 25 which might be a bottleneck for high traffic surges.

Please post your suggestions on Hostgator VPS.

 

Well, this hosting provider has been very successful for many years. It has recently been acquired from a investment fund and many folks expressed disappointment and fears about the quality of the service. I would not say anything about the company's service and would not say that the things would go bad if there is a new owner. I would say that you'd probably get a good service, but it is your decision.

My suggestion is to compare a few providers, to speak to their Sales or Support operators and to make a decision based on what you have been offered. it is very important to have a good communication with the service provider. When there is an issue, this helps a lot.

 

I would make a short list of providers who have specialty e-commerce packages. If you are going to be running an e-commerce operation you may not want to be with a company like HG which may or may not undergo some changes due to the recent change of ownership. Once you have a short list post it on the forums and get some feedback from actual users of those hosting providers. It is also a good idea to call or use support numbers to ask questions that you may have before ordering an account. A bit of research can go a long way and save you a headache in the future.

 

That number is for shared/reseller hosting. No VPS provider ever limits the number of concurrent connections...they can't. That said, if your VPS is using enough CPU to bog the entire node down, etc., they will take action, just like any provider would. A VPS is not a dedicated server, and should never be substituted for one. It's still sharing resources with others on the node, and accordingly, there are limits.

As the others have mentioned, not only do you have a recent change of ownership to EIG (look them up, they are known for running god-awful hosts) with HostGator, but they are also quite expensive for what you get. That said, they do have a lot of happy clients, at least for now, and I believe are fully-managed.

 

HostGator is good, however I think you can find cheaper business hosting plan to host your website. SSL, Dedicated IP and experts who can help you manage site is still cheap

 

Yes it is definitely a good host.

 

do you mean up to 25 simultaneous clients (ips) or total connections per client?

 

I would recommend you to jot down the names of few more vps hosting providers. Contact them and ask why you should sign up with them? What makes them different from others, to what level then can help you to troubleshoot the issues?

 

Other customer's reviews of the hosting services. Same as any business, the hosting vendor should be able to provide good references.

 

Not entirely true, though not common, you can limit the number of connections and/or throttle bandwidth either at the router level, or on the node OS depending on the virtualization technology.

 

Right, but that isn't what the OP was talking about, and you can't limit concurrent connections to a specific VPS. Heck, you could turn the router off and limit connections entirely, but that wasn't the point. You could throttle the bandwidth for a specific VPS, but limiting connections in the sense he was referring, cannot happen.

 

I misread the OP, I thought it sounded a bit odd.

 

I've used HostGator VPS for a long time and recently I keep having to reboot the system. The support staff is quick to reply, but can't seem to fix the issue that is taking ALL of my sites down. Looking for suggestions for a new VPS with better up time.

 

There are many companies which provide better VPS deals.
Check out an offer section.

 

I'm not just looking for a deal, UP TIME and Customer Service is VERY important.

 

I think you should check some reviews posted after the ownership change before you choose hostgator.

 

HostGator provides consistently high uptime, and they offer 24/7/365 toll free support. In addition, they have Ticket System, Knowledge base, tutorials etc. Also they have an active forum which helps in fixing most normal issues. Support tickets are fast, often response will be made in less couple of hours.
But so are many other hosts

 

In my opinion, Hostgator is one of the best if you are looking for shared hosting.

Level 3 VPS gives you 768 mb, which might be a bit short for an active eCommerce site. Once you bump it above that level you might look at a dedicated server or VPS somewhere other than hostgator.

 

I suggest using IntoVPS.com. They are reliable and affordable.