Is Ebay's Top Rated Seller Status Worth it?

Discussion in 'eCommerce' started by BDDazza, Sep 13, 2014.

  1. #1
    I fell slightly below Top Rated this month, but with sales be slow in general is it worth the headache?


     
    BDDazza, Sep 13, 2014 IP
  2. DPhatfield

    DPhatfield Greenhorn

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    #2
    Yes it worth a lot, I do have bronze level account but it really great, if i had gold or platinum :)
     
    DPhatfield, Sep 13, 2014 IP
  3. BDDazza

    BDDazza Member

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    #3
    I'm a gold level power seller, since we lost TRS our sales haven't dropped at all - To be fair sales haven't been great recently but seems to have kept its mediocre level which is strange that our visibility hasn't dropped.

    I'm feeling jacking up our dispatch time to 3 day extra to prevent early cases being opened - No point having 1 day dispatch if I'm not getting my discount!
     
    BDDazza, Sep 14, 2014 IP
  4. Anthony Capetola

    Anthony Capetola Greenhorn

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    #4
    Its worth it if you can keep it. eBay made a lot of changes and a number of ebay users lost top seller status and havent been able to get it back.
     
    Anthony Capetola, Sep 15, 2014 IP
  5. BDDazza

    BDDazza Member

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    #5
    We lost it due to many SNAD cases. Our main item customers either won't reading the listing and was opening a SNAD thereafter or were not technical enough to operate the item so would open a SNAD on a perfectly working item expecting technical support and operational support.

    We have changed our main product, hopefully this item is easier to use for the customer. Trialing it for only a few months to test whether the SNADs mellow out.
     
    BDDazza, Sep 15, 2014 IP
  6. Anthony Capetola

    Anthony Capetola Greenhorn

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    #6
    a good number of eBay users are jumping ship because of the issues they have been facing with the Top Seller Status
     
    Anthony Capetola, Sep 15, 2014 IP