Invoicing

Discussion in 'Optigold ISP' started by nhelms, Nov 23, 2004.

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  1. #1
    On an account with a negative balance after a new invoice has been generated the invoice status is unpaid. how do we handle accounts that pay in advance?
     
    nhelms, Nov 23, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Under the invoice preferences there is an option to auto-close prepaid invoices.
     
    digitalpoint, Nov 23, 2004 IP
  3. nhelms

    nhelms Peon

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    #3
    that was already set to yes
     
    nhelms, Nov 23, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    How was the invoice generated? With the generate invoices on the main menu or manually?
     
    digitalpoint, Nov 23, 2004 IP
  5. nhelms

    nhelms Peon

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    #5
    it was generated by the automated tasks
     
    nhelms, Nov 23, 2004 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Are you running fast mode invoice generation (under invoice setup)?
     
    digitalpoint, Nov 23, 2004 IP
  7. nhelms

    nhelms Peon

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    #7
    not now but i probably was at the time the invoice was created
     
    nhelms, Nov 23, 2004 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    That probably was the problem...
     
    digitalpoint, Nov 23, 2004 IP
  9. nhelms

    nhelms Peon

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    #9
    ok thanks ......................
     
    nhelms, Nov 23, 2004 IP